I just got the worst news ever
#1
Join Date: Aug 2007
Location: Southern California (562)
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I just got the worst news ever
A week after my mini was scheduled for delivery my MA calls me up and gives me the worst news EVER!
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
#2
A week after my mini was scheduled for delivery my MA calls me up and gives me the worst news EVER!
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
Maybe as a teeney tiny silver lining you can get some free stuff out of them for your troubles. It's worth a try at least.
#3
Totally agree with bamatt...this is a major inconvenience to you and you ought to have some restitution coming your way. In fact, I'd be insistent about it. Your MA ought to be falling all over him/herself to make this up to you...
...but I do feel your pain at the added delay. I know some folks post about not being able to sleep or eat well during the wait because of their excitement and anticipation. I'm indeed sorry for your situtation -- it's a total bummer.
...but I do feel your pain at the added delay. I know some folks post about not being able to sleep or eat well during the wait because of their excitement and anticipation. I'm indeed sorry for your situtation -- it's a total bummer.
#4
At least they were upfront with you. When I traded in my '02 (bought new) for the '05, my car was inspected for trade in. The bodyshop manager said the frame was an inch from being out of whack! I was asked what I hit in the front-nothing! Always notices front right bumper didn't line up right It sucks being psyched up but just think you'll have it for Christmas.
#5
While terrible news, hardly the worst ever. I thought you were going to tell us one of your children was diagnosed with an incurable disease, or something.
Okay... that does suck. Sorry for your misfortune. I'm sure MINI will do something for your troubles. Free options, accessories, $1,000 off MSRP... all of the above ??
Okay... that does suck. Sorry for your misfortune. I'm sure MINI will do something for your troubles. Free options, accessories, $1,000 off MSRP... all of the above ??
#6
A week after my mini was scheduled for delivery my MA calls me up and gives me the worst news EVER!
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
I have seen post about this issue, try for a nation wide search, and if they do locate one with a few options you did not have, request it with no additional cost to you.
Second you can try to request a loaner well you wait for a new Mini to arrive, and they should be able to "rush" your replacement in the production slots.
If I was in your situation, I would "try" to re-order your original Mini and inform them since you must wait, you feel you should receive the 2008 model at the 07 price.
They may not go for it, but worth a try.
#7
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#8
A week after my mini was scheduled for delivery my MA calls me up and gives me the worst news EVER!
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
What port was this at? Mine was also damaged at the port but is being repaired. I has a lot less damage than your car; ony a scratch on the door, less than 1 inch long. Really took all the excitement out of getting a Mini. I don't think I could wait another 2 or 3 months (it will be about 4 total for me when they finish fixing the car).
#9
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#12
Join Date: Aug 2007
Location: Southern California (562)
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Thanks all, I am going to take a trip down to the Mini dealer to have a word with my MA, I'll see if I can get some freebies or at least any pictures of my totaled car.
I'm probably going to order a new one and wait it out since I dont really want to pay for packages/options that I dont want or need, and the main reason I wanted a Mini is so I could pick exactly howit will turn out.
I'm probably going to order a new one and wait it out since I dont really want to pay for packages/options that I dont want or need, and the main reason I wanted a Mini is so I could pick exactly howit will turn out.
#13
#15
Call EB Mini in Northern CA (Bay area) talk to Blair - tell him your story and ask about ordering from him and what production date you can get... I did a re-order last week, ordered on 10/3 Mini is now completed and being loaded on a ship headed to CA on 10/15 - can't be any faster than that... I talked to another member here that was being told by his MA from Mountain View Mini that all his production slots for 07 were gone and that he would have to order an 08 and that he would not get the Mini until Feb 08 - he put his deposit down and talked about it here on the forum... I PM him and suggested he contact EB/Blair - he did and got his production number that day and is in week 42 of production... all this happened last week...
I do agree with the other posters here - Either YOUR MA should bend over backwards for you or MINI should - Someone should.... Its really up to you and how You choose to push... Good luck,, keep us informed...
I do agree with the other posters here - Either YOUR MA should bend over backwards for you or MINI should - Someone should.... Its really up to you and how You choose to push... Good luck,, keep us informed...
#18
Join Date: Aug 2007
Location: Southern California (562)
Posts: 201
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Update:
I just got back from the dealer and I ended up reordering. My MA said that MINI automatically reorders immedately the same car to get the best spot possible whenever something like this happens.
I ended up changing a few things that I overlooked previously, so in the end I will be much happier with my new car.
My MA said that he knew nothing about what happend to the car other than what info the VDC sent them: that it is damaged beyond repair. He also said that he doesnt have any pictures.
As far as the title of this thread: yes I may have over reacted as this news isnt the VERY worst in the world, but, imagine if your MA called you and said he'd like to hear back from you because of some bad news...
I just got back from the dealer and I ended up reordering. My MA said that MINI automatically reorders immedately the same car to get the best spot possible whenever something like this happens.
I ended up changing a few things that I overlooked previously, so in the end I will be much happier with my new car.
My MA said that he knew nothing about what happend to the car other than what info the VDC sent them: that it is damaged beyond repair. He also said that he doesnt have any pictures.
As far as the title of this thread: yes I may have over reacted as this news isnt the VERY worst in the world, but, imagine if your MA called you and said he'd like to hear back from you because of some bad news...
#20
A week after my mini was scheduled for delivery my MA calls me up and gives me the worst news EVER!
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
He says while at the port/VDC my car was damaged beyond repair and I'll have to order a new one or select one from their stock.
He said it would be another 2 months before I could get another one if I ordered again.
#21
Makes me wonder if this is why we see MINIs with 2 VIN stamps on them. Perhaps they turn them right back around and either repair or recycle what they're able to.
#22
I would think that any damage in transit that would prevent the car from being fixed and sold would also prevent the chassis from being re-used for another car.
They may strip the car for usable parts, but the carriers and VDC have insurance for that kind of thing, so they may just write the car off and scrap it entirely.
#25
Required, by who? Here, at least, I would have been able to reject my car upon delivery to the dealer with no penalty. My deposit was completely refundable and my dealer made it very clear that if I decided not to take the car, they would give me the entire amount back.