Week 32 Support Group
#476
Probably after it's loaded on a ship. If they end up on the K-Line ship we may not be able to do much more than know it's loaded.
#477
my phone message has remained the same for the last 2 days... "your order has been complete and is waiting to be released to a carrier"... Ask-Mini phone rep's are NOT even seeing this... for the last 3 days they are showing it is in the Quality Inspection phase.. so the phone is ahead of them..??
They didn't know why it's not updating (makes me worried!!) and told me to contact my MA. I emailed him and waiting to hear back.
They didn't know why it's not updating (makes me worried!!) and told me to contact my MA. I emailed him and waiting to hear back.
#478
my phone message has remained the same for the last 2 days... "your order has been complete and is waiting to be released to a carrier"... Ask-Mini phone rep's are NOT even seeing this... for the last 3 days they are showing it is in the Quality Inspection phase.. so the phone is ahead of them..??
They didn't know why it's not updating (makes me worried!!) and told me to contact my MA. I emailed him and waiting to hear back.
They didn't know why it's not updating (makes me worried!!) and told me to contact my MA. I emailed him and waiting to hear back.
#479
AskMINI problems?
Calling AskMINI for the past 3 days has not been very helpful. Monday I was told my car should be assembled on Thursday, Aug 7th - and that's all they could tell me. Yesterday, the system was down. Today, it seems the system they use is not being updated, so all I know is that my car is supposed to be assembled tomorrow. I hope others are having a less frustrating time getting information this week.
#480
Calling AskMINI for the past 3 days has not been very helpful. Monday I was told my car should be assembled on Thursday, Aug 7th - and that's all they could tell me. Yesterday, the system was down. Today, it seems the system they use is not being updated, so all I know is that my car is supposed to be assembled tomorrow. I hope others are having a less frustrating time getting information this week.
#481
At least you'll get yours a day or two earlier than me!
#482
#483
Still nothing.. same info, completed on the 4th, and waiting to be released to a carrier. I just spoke to another live person, and all they show is that it was complete. He said they can't really see beyond this point, and the rest of the process information should be picked up by my MA. I think my MA is off on Weds. so I still don't know if it is just sitting at the Mini plant.. or if possibly it did get released. Not sure I'll make the upcoming ship.. and to make it worse, the 'other' car I ordered just 3 days prior arrives in GA on the 14th!!!!
#484
Congrats... Looks like we will probablly end up on the same ship. I was completed yesterday and the Independance II leaves on the 8th so i think well be on it. How can you confirm that your car is on a ship?
#485
#486
#487
It may just be a clueless rep (or two, or three), but if they all give you the same spiel then call your MA and see what's up.
#488
okay - this is weird! I called the phone ask mini, entered my production number and it said I "scheduled for production with completion Aug. 11th" !! freaking out a bit now... so I press 0 to speak with a live person. They told me that is is showing that it is STILL in the Quality Assurance point (now for 2 + days) and that the 'recycle' production numbers.. which I find very hard to believe since my order still is showing the production # online and with my dealer! The rep really couldn't answer anything, because that is what it shows in his system, and he can't get any other info. So I asked "if I call again and use the VIN #, will that give me the correct message" he said "yes". So I immediately call back, and use the VIN # with the Automated Mini.. and it tells me to hold.. it is transferring me to customer assistance. I get another rep (who I hardly can hear) and he has all the info right in front of him without me giving him anything. He put me on hold, and comes back and said the same thing as the other rep.. it's in QA dept... that's all he knows.
So... I am upset! My MA is off today, and now I have no clue what is going on. Because I am a little ( okay.. maybe a lot ) OCD with this car - I call back again and use my production number - and it tells me the OLD message, "I am complete and waiting to be released to a carrier" so I am in limbo... until my MA can shed some light on this. You all are getting current messages, and I am stuck!
So... I am upset! My MA is off today, and now I have no clue what is going on. Because I am a little ( okay.. maybe a lot ) OCD with this car - I call back again and use my production number - and it tells me the OLD message, "I am complete and waiting to be released to a carrier" so I am in limbo... until my MA can shed some light on this. You all are getting current messages, and I am stuck!
#489
So... I am upset! My MA is off today, and now I have no clue what is going on. Because I am a little ( okay.. maybe a lot ) OCD with this car - I call back again and use my production number - and it tells me the OLD message, "I am complete and waiting to be released to a carrier" so I am in limbo... until my MA can shed some light on this. You all are getting current messages, and I am stuck!
#492
Tinker,
I'm being told the same thing by my MA...Aug 11th build date. Look at it this way...One of our cars may be the very last off the line in 2008. A dubious honor perhaps.
Tank
I'm being told the same thing by my MA...Aug 11th build date. Look at it this way...One of our cars may be the very last off the line in 2008. A dubious honor perhaps.
Tank
okay - this is weird! I called the phone ask mini, entered my production number and it said I "scheduled for production with completion Aug. 11th" !! freaking out a bit now... so I press 0 to speak with a live person. They told me that is is showing that it is STILL in the Quality Assurance point (now for 2 + days) and that the 'recycle' production numbers.. which I find very hard to believe since my order still is showing the production # online and with my dealer! The rep really couldn't answer anything, because that is what it shows in his system, and he can't get any other info. So I asked "if I call again and use the VIN #, will that give me the correct message" he said "yes". So I immediately call back, and use the VIN # with the Automated Mini.. and it tells me to hold.. it is transferring me to customer assistance. I get another rep (who I hardly can hear) and he has all the info right in front of him without me giving him anything. He put me on hold, and comes back and said the same thing as the other rep.. it's in QA dept... that's all he knows.
So... I am upset! My MA is off today, and now I have no clue what is going on. Because I am a little ( okay.. maybe a lot ) OCD with this car - I call back again and use my production number - and it tells me the OLD message, "I am complete and waiting to be released to a carrier" so I am in limbo... until my MA can shed some light on this. You all are getting current messages, and I am stuck!
So... I am upset! My MA is off today, and now I have no clue what is going on. Because I am a little ( okay.. maybe a lot ) OCD with this car - I call back again and use my production number - and it tells me the OLD message, "I am complete and waiting to be released to a carrier" so I am in limbo... until my MA can shed some light on this. You all are getting current messages, and I am stuck!
#493
It looks like a "Week 33" post is up and running. I was told that Week 32 was the last build week of the year. I guess that's not the case. Here's a link...
#496
Chugiakgirl, where is your Mini at when you call the automated phone? And what do they tell you when you speak to a person at Ask-Mini? I imagine this limbo of not knowing where you are either is driving you crazy as well!
Todd, it's for surely already built - I did confirm this, had the Vin since July 27th (week 31 production actually) it IS completed on 8/4 (week 32) and now it's somewhere! However, good luck with your build!! May you have more patience than I!
I spoke again last night to 2 other people, and they all confirmed it is built and in the last phase of their production and waiting for a train to pick her up... so maybe she is buried in the back.. hopefully my MA will be able to give me more information! As of this AM and last night, I haven't received the message that I am "in production". (that freaked me out) I get the same message - "your order is complete and waiting to be released to the carrier". I am holding onto hope that there is a chance I'll make it on the Independence II... I wish they had more info!
Todd, it's for surely already built - I did confirm this, had the Vin since July 27th (week 31 production actually) it IS completed on 8/4 (week 32) and now it's somewhere! However, good luck with your build!! May you have more patience than I!
I spoke again last night to 2 other people, and they all confirmed it is built and in the last phase of their production and waiting for a train to pick her up... so maybe she is buried in the back.. hopefully my MA will be able to give me more information! As of this AM and last night, I haven't received the message that I am "in production". (that freaked me out) I get the same message - "your order is complete and waiting to be released to the carrier". I am holding onto hope that there is a chance I'll make it on the Independence II... I wish they had more info!
#499
Tu13es, congrats to you too! I am waiting for my MA to get back to me.. but I guess I am trying NOT to worry if I make it on the Independence or not, since the other ship FIDELIO is next up, and even though it leaves 4 days later, it arrives to my port just one day later than the Independence II. Oh this wait is HARD!
#500
My car is still scheduled to be done by Aug 9. I haven't called in the past couple days, but I'm not too worried abut it either since I'm on a plan to not take early delivery.
I'm in a hotel right now in Rockford, IL...on my way to Road America...should be there by around lunchtime to see the REAL cars of tomorrow.
I'm in a hotel right now in Rockford, IL...on my way to Road America...should be there by around lunchtime to see the REAL cars of tomorrow.