Does your MA call you if you don't call first?
#1
Does your MA call you if you don't call first?
My MA said she'd call at "the halfway point" of the waiting period, which would have been (pessimistically) the 18th of July. No word. Now that the car has landed on U.S. soil, it's delivery is imminent, but still no word.
Those of you who aren't calling your MA incessantly for tracking status, does your MA call you on his or her own volition? Maybe mine is just too busy raking in the sales.
Not needy - just curious.
Those of you who aren't calling your MA incessantly for tracking status, does your MA call you on his or her own volition? Maybe mine is just too busy raking in the sales.
Not needy - just curious.
#4
Well, also for your 1 car you've purchased, they might have 15 or so that they have to prep that month and get out to other new owners. Usually as the cars come in, they will call people.
I'd call them, if you are curious. I found that they are very happy to tell you what they know, but it is a case of the squeaky wheel. . .
I'd call them, if you are curious. I found that they are very happy to tell you what they know, but it is a case of the squeaky wheel. . .
#7
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#8
I was fortunate enough to have the coolest MA on the planet (Neil from Moritz), as many on this board will attest to. If he didn't hear from ME for a week, he'd shoot me an email or call me just to say hey/what's up! As the delivery date neared, he called or emailed pretty much every day. Since I've taken delivery, we still keep in touch.
#13
Oh, yeah, I've tracked it the whole way via askmini and ww shipping. I didn't need to call my MA, other than to work up financing and trade-in. But she promised she'd call! I got jilted!
#17
#18
I agree. My MA sent me emails periodically through the process. But in all cases, I was already aware of the information he sent me. I probably knew within the hour of when it said my car was loaded on the ship, but I guess it was nice to know he cared.
#19
I was fortunate enough to have the coolest MA on the planet (Neil from Moritz), as many on this board will attest to. If he didn't hear from ME for a week, he'd shoot me an email or call me just to say hey/what's up! As the delivery date neared, he called or emailed pretty much every day. Since I've taken delivery, we still keep in touch.
#21
Yeah...my MA doesn't call unless I call first. I guess they'll call me when it shows up at the dealership. Who knows when that is since it was supposed to arrive on Monday and nobody can tell me where it is or what is going on.
I wouldn't sound so frustrated if I was not leaving town for a long weekend on Wednesday and the Mini was supposed to be coming with.....but them's the breaks I guess.
Alas.
I wouldn't sound so frustrated if I was not leaving town for a long weekend on Wednesday and the Mini was supposed to be coming with.....but them's the breaks I guess.
Alas.
#22
I haven't heard a peep out of my MA. The MA I dealt with before my order happened to be off the day my husband and I went in to order, so another MA took the order, but we didn't like him at all. So I'm just basically pretending that the yucky MA was not the one who took my order and working with (I had some more questions shortly after ordering) the cool MA. But nothing out of anybody at the dealer (except the receptionist, or whoever she is called me once or twice after we'd placed an order, wondering if we were still interested in a MINI)
#24
Just Want A Call Back to Order One!
I have exchanged emails with the Sales Manager about financing and options. I then emailed Sunday that I was ready to order, let's go to the next step. Haven't back since, so I called the dealership this after work today and got a voice mail for one of the MAs. Still haven't heard back.
They must be really busy! I wouldn't mind an occassional call once I order - to me that means that I come back when I am ready to get another Mini.
They must be really busy! I wouldn't mind an occassional call once I order - to me that means that I come back when I am ready to get another Mini.
#25
My MA was OK
My MA didn't initiate many calls, but was very good about answering questions when I called, and returning my calls if I left him a voice mail. He handled a change in my order with no problem. He also gave me my production number before I left the dealership. He did call to let me know that the car was going to be arriving at the dealership, (Classic MINI in Mentor, OH), and I could pick it up in two days. (Tomorrow 8/06)
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