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dealer orderd wrong !!

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  #1  
Old 09-28-2009, 09:08 AM
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dealer orderd wrong !!

my 2009 mcs has just arrived after 6 weeks they have just informed me that the roof is red instead of the white that i ordered.....what should i do ? they said they would paint it white , should i let them go ahead .......would it be the same as the origanal white ?? the boss ( the wife ) has called them to say that it is not what we orderd so we don't want it....thinking that maybe they can give us different options i.e they will paint it and also give us money off ???........i would hate to wait another 6 weeks( being a male ) or should i stand firm and say that we do not want it painted and re-order and get a 2010.............ooooooooooooohhh what to do any comments will help in any way good or bad cheers
 
  #2  
Old 09-28-2009, 09:22 AM
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Wow, I would be REALLY upset. Just suck it up and wait the 6 weeks for what you REALLY wanted. That is what I would do
 
  #3  
Old 09-28-2009, 09:33 AM
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Don't paint it. Not only will that lower the resale value, it won't look as good as the factory. Especially if you have the sunroof option, as they likely won't remove the whole assembly to paint it, they will just paint around it.

It's a lousy situation, but if you can't live with the red roof, then don't accept it.

One option that MIGHT work, is if you like the checkerboard pattern. You could put white checkerboards on your roof and get a red/white checkerboard and that can look cool.

Some people might suggest a vinyl wrap, but that will never look as good or as clean as one that has been painted. Only do it if you cannot live with the red but don't want to part with the current MINI.

Richard




Originally Posted by Mr Bridger
my 2009 mcs has just arrived after 6 weeks they have just informed me that the roof is red instead of the white that i ordered.....what should i do ? they said they would paint it white , should i let them go ahead .......would it be the same as the origanal white ?? the boss ( the wife ) has called them to say that it is not what we orderd so we don't want it....thinking that maybe they can give us different options i.e they will paint it and also give us money off ???........i would hate to wait another 6 weeks( being a male ) or should i stand firm and say that we do not want it painted and re-order and get a 2010.............ooooooooooooohhh what to do any comments will help in any way good or bad cheers
 
  #4  
Old 09-28-2009, 09:35 AM
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How about a white vinyl wrap? That way you get the white roof you wanted with out permanently changing the car. I'd be annoyed for sure but if they can make it right you can start to enjoy sooner.
 
  #5  
Old 09-28-2009, 09:52 AM
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Considering that the roof (being the upper most surface) will get abused a lot over time, white vinyl stains easily and isn't easily fixable. The only solution is replacement. Overtime, your white vinyl will need to be redone, probably in a couple of years, depending on how well you maintain it. Figure in the cost of removal for deteriorated vinyl as well. Maybe in that time, you'll like the red roof better, lol.


Originally Posted by SteveB625
How about a white vinyl wrap? That way you get the white roof you wanted with out permanently changing the car. I'd be annoyed for sure but if they can make it right you can start to enjoy sooner.
 
  #6  
Old 09-28-2009, 10:37 AM
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Originally Posted by OctaneGuy
Don't paint it. Not only will that lower the resale value, it won't look as good as the factory.
I second that opinion. If you don't want the red roof, re-order.
 
  #7  
Old 09-28-2009, 10:48 AM
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Either accept the red (and ask for a discount for the mess up) or re-order. I wouldn't accept any offer for the dealer to paint it.
 
  #8  
Old 09-28-2009, 11:38 AM
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Originally Posted by k3v1n
Either accept the red (and ask for a discount for the mess up) or re-order. I wouldn't accept any offer for the dealer to paint it.
I agree
 
  #9  
Old 09-28-2009, 11:44 AM
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did you go check it out at least? I mean you might like the red roof seeing it in person. then make a decision.
 
  #10  
Old 09-28-2009, 11:47 AM
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I agree with everyone else. Do not have them re-paint. Live with the red roof with a discount or re-order.
 
  #11  
Old 09-28-2009, 12:41 PM
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Have them find you a MINI with your specs and dealer trade it.
 
  #12  
Old 09-28-2009, 12:51 PM
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Don't repaint! Will not be the same!

Reorder or ask dealer to pay for checkerboard sun roof surround. We've just ordered a dark silver with silver roof and are going to go with checker board sunroof surround. Black and light silver checker board roof decal.
 
  #13  
Old 09-28-2009, 12:53 PM
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I agree with the check it out option. You may really like it. Plus, a white roof on a Mini is really common, so the red might stand out even more.

If you do accept it though, make sure they give you a discount.
 
  #14  
Old 09-28-2009, 07:08 PM
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Don't paint it. Don't settle if you really want a white roof. In the grand scheme of things cars are too expensive and the MINI is to customizable (made up word?) to not get what you want. Good luck!!
 
  #15  
Old 09-28-2009, 07:43 PM
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Gee Whiz - Mini's web site is constantly telling everyone that there are billions of choices so there is no need to settle for a mini that isn't exactly what you want! Now your dealer screws up and suddenly they want you to accept something that you didn't want! I don't think Mini would look too nicely on that dealer.

You have to live with that Mini so I'd make them re-order (a 2010 now) and deliver it to you at the same price as you agreed to for the '09. Also, they should provide you with a "loaner" mini while you wait.

Please keep us informed as to the final remedy.
 

Last edited by mbu; 09-28-2009 at 07:50 PM.
  #16  
Old 09-29-2009, 01:20 PM
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I would order another 2010 and wait. Now you can get the HK stereo if you want as well. Who knows, maybe after six weeks of thought you may want other options you didn't order the first time around.

Good luck with whatever you do.
 
  #17  
Old 09-29-2009, 10:58 PM
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2 cents - reorder and make sure they throw in some extra ish for your troubles
 
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