unbelievable tale
#1
unbelievable tale
Several days ago I drove off in my '09 S Coupe. A few blocks from home as we headed up a hill, the engine lost power and a scary engine light came on. Yikes! It only has 5000 miles! Went quickly home and called Concord Mini. By early afternoon it was loaded onto a car carrier and headed down the road. A pretty sinking feeling about our new car. The Concord dealership was great in keeping us up to date, but they could not diagnose the problem immediately. Within a day they were saying "Maybe a turbo." Later it was "We will need to disassemble quite a bit to get to it." "We are checking with more Mini corporate experts." Oh, no!
Made an additional call to the very helpful Jessica in Service, planning to speak to the highest level I could reach. Instead, Jessica said "You won't believe this story!" Mechanics had opened the air filter box and found it full of bird seed. There was so much that it had choked out any air intake. What??? No wonder we had no power!
Why? I have several bird feeders and raccoons had been knocking down the feeders, so I started putting the feeders in the garage every night. We were gone for 2 weeks and apparently field mice had gotten in the garage, taken the seed and stored it in a new nest--our air filter box! What a surprise to the mechanics and everyone at Concord Mini. They cleaned it up beautifully and drove it back to us in Santa Cruz, no charge. Great job by James, Service Manager, Jessica in Service, and Danny Andrade in Sales.
We now have a new storage spot for our bird feeders.
Made an additional call to the very helpful Jessica in Service, planning to speak to the highest level I could reach. Instead, Jessica said "You won't believe this story!" Mechanics had opened the air filter box and found it full of bird seed. There was so much that it had choked out any air intake. What??? No wonder we had no power!
Why? I have several bird feeders and raccoons had been knocking down the feeders, so I started putting the feeders in the garage every night. We were gone for 2 weeks and apparently field mice had gotten in the garage, taken the seed and stored it in a new nest--our air filter box! What a surprise to the mechanics and everyone at Concord Mini. They cleaned it up beautifully and drove it back to us in Santa Cruz, no charge. Great job by James, Service Manager, Jessica in Service, and Danny Andrade in Sales.
We now have a new storage spot for our bird feeders.
#2
#7
Trending Topics
#8
#11
Thread
Thread Starter
Forum
Replies
Last Post
Interior/Exterior Ham fisted mechanic tanks shifter install
SpunkytheTuna
Interior/Exterior
8
03-27-2007 09:15 PM
MINICS04
R50/R53 :: Hatch Talk (2002-2006)
25
08-12-2004 12:24 AM