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  #5051  
Old 08-22-2012 | 06:04 AM
Bazinga's Avatar
Bazinga
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Joined: Jul 2012
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Well, I spoke too soon. The owners' lounge is now showing my mini at the distribution center with an estimated delivery date of August 26! If that date is correct, i'll have to wait a whole week to pick my baby up.
 
  #5052  
Old 08-22-2012 | 06:45 AM
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xenor
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Where the hell is the estimated delivery date on the owners' lounge? I can't find one.
 
  #5053  
Old 08-22-2012 | 06:54 AM
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xenor
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Ok, found it...my estimated delivery date is the 25th. I hope that works out.
 
  #5054  
Old 08-22-2012 | 07:06 AM
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All4mini
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From: Texas
Some MA's are really on top of keeping the customer informed. Others don't seem to care much.
 
  #5055  
Old 08-22-2012 | 07:16 AM
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pdoel
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Joined: May 2012
Posts: 244
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From: Pittsburgh, PA
Originally Posted by Bazinga
I'm with you xenor. I'm a little frustrated with the complete lack of information.
Seriously? Complete lack of information? Do you realize Mini is the ONLY manufacturer that allows customers to log in and track their vehicle through the complete order / build / shipping process? I'm amazed at how much information they provide for you.
 
  #5056  
Old 08-22-2012 | 07:38 AM
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xenor
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Originally Posted by pdoel
Seriously? Complete lack of information? Do you realize Mini is the ONLY manufacturer that allows customers to log in and track their vehicle through the complete order / build / shipping process? I'm amazed at how much information they provide for you.
Right, BMW and Mini do a good job. When I ordered my wife's Rav4 they pretty much just said it would be a few weeks and sent us on our way.

I think in this scenario, since we are privy to this information, it's important that the information is accurate and up-to date (i.e. updating the owners lounge a week after the car has made port, etc). When people have information like this, they plan around it.

Plus there's a lot of excitement when watching your new car sail over from across the pond.

I think that's all Bazinga is trying to say.
 
  #5057  
Old 08-22-2012 | 08:21 AM
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All4mini
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Joined: Jul 2012
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From: Texas
I would not say the "only" manufacturer. When I ordered a RAM truck back in 2003 I had a phone number to call to check status.
My point was that the Dealership has more up to date information than you can get through the Owner's Lounge or by calling "Ask MINI."
 
  #5058  
Old 08-22-2012 | 08:35 AM
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Bazinga
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Maybe my use of the word "complete" was a bit strong. I'm anxious and excited and I'm trying to plan my three hour trip to the dealer around my work schedule. Sorry if I offended you pdoel.

I did get an update from my MA saying MINI hasn't been updating the supply sheet as usual probably as a result of the plant shutdown. He expects it to come this Friday.
 
  #5059  
Old 08-22-2012 | 08:50 AM
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xenor
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Joined: Jul 2012
Posts: 322
Likes: 1
Bazinga, We did a pretty good job of stalking our Mini's all the way from Bremerhaven. Hopefully we can stop stalking and start driving this weekend.
 
  #5060  
Old 08-22-2012 | 09:04 AM
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Bazinga
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I can't wait. I didn't mean to sound whiny when I said "complete" lack of info but I guess I came across that way. I lose at the Internet today! Good new is if my car is delivered to the dealer Friday, I'll be able to pick it up the Saturday!
 
  #5061  
Old 08-22-2012 | 09:29 AM
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All4mini
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Joined: Jul 2012
Posts: 57
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From: Texas
Hey, I know about planning the work schedule. We have a three day drive to get ours (hers) and she is having trouble not getting me to leave tomorrow to get it.
 
  #5062  
Old 08-22-2012 | 10:47 AM
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Rudeman422
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Joined: Aug 2012
Posts: 75
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From: Minnesota
I ordered mine 8/7/12 and the only update I've got is that it is "scheduled for production with no confirmed production date" on the ASK-MINI phone line. The online tracker still just says "on order". I was a little disappointed to hear from my dealer that the production plant has been shutdown for the last week. I saw someone post that the plant has been shutdown for 2 weeks. I hope they get started on it soon. The wait is going to be agonising. I can't wait to get it!
 
  #5063  
Old 08-22-2012 | 12:39 PM
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qrysdonnell
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Joined: Jul 2012
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From: New York, NY
Had called 866 ASK MINI this morning and had the same status as I have had since Aug 2nd... BUT I decided to call again this afternoon and instead of saying "in production" my vehicle is apparently now "in the body shop". Completion date is the same (tomorrow, the 23rd). Great to see some progress.

Let's hope it can get on a boat quickly!
 
  #5064  
Old 08-22-2012 | 01:47 PM
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NH_Countryman
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From: Seacoast - New Hampshire
rudeman your about a week ahead of me..I honestly am wondering how many CMS are on order...I am assuming we will have a long wait even if it was just a 2 week shutdown,,,we can cry over our CM here..i have been passing the time watching youtube videos...LOL
 
  #5065  
Old 08-22-2012 | 04:31 PM
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MollyBrown
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Joined: Aug 2012
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Originally Posted by All4mini
Wife's MA called and told her that her car was at the dealership. 53 days from time of order. About seven days from the Port in CA to the Dealership in Portland. We plan to pick it up in two weeks. She can' sit still. We have an 1800 mile drive to get it, and I am afraid that if she drives there will be some paper along the way as she is going to want to get there. Coming back will be much slower.
I am guessing you bought from the Oregon dealership to save sales tax
 
  #5066  
Old 08-22-2012 | 05:04 PM
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All4mini
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From: Texas
No still have to pay Texas Sales Tax when we get home. Wife has relatives in area and we stopped by the dealer on a whim in June, and wife ordered the car. Now we just have to drive 1800 miles to get it. Worked out as wife sold her car to another relative in the area, so we have to deliver that anyway.
 
  #5067  
Old 08-22-2012 | 06:54 PM
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mcdwlove
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Joined: Jul 2012
Posts: 108
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From: Phoenix, AZ
Originally Posted by qrysdonnell
Nice. Mine still says the 23rd. I think your order was in before mine, so that makes sense. Here's hoping that the two week break means the other logistics pipelines are clear and everything happens quickly!

I also wonder at what point we'll actually know our cars are done since all the systems seem to be a little behind. I wouldn't be surprised if you car was done on the 22nd, but the phone system didn't know it until the 23rd (and I wouldn't be suprised if the OL didn't know until the 24th). I've seen people updating timelines here with paint and body shop dates, but I've no idea where they're getting them from. It might be from their MA. I'm still hoping to not bug them much. I figure I'll only bug them if it seems like something is stalled or wrong - I'm pretty sure they can't influence much at all that goes on at the plant.

I'm happy to at least be at the point where something is potentially happening.
So I called automated ASK MINI and it now says it's in the paint shop!!! Finally something is happening! Yours should be any time now!
 
  #5068  
Old 08-22-2012 | 07:41 PM
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mct
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Joined: Apr 2006
Posts: 722
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Well my ship - Florida Highway - was supposed to reach Brunswick at 8am this morning... So far - no sign of the boat on Fleetmon.com or sailwx.info :(
 
  #5069  
Old 08-23-2012 | 05:19 AM
NH_Countryman's Avatar
NH_Countryman
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Joined: Aug 2012
Posts: 350
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From: Seacoast - New Hampshire
Woohoo got a little gift from Ask Mini this Am ....I am in Production with an estimated completion date of 8/31 !!!
 
  #5070  
Old 08-23-2012 | 05:51 AM
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Rudeman422
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Joined: Aug 2012
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From: Minnesota
I hope mine gets going soon, ASK- MINI still says "no date"
 
  #5071  
Old 08-23-2012 | 06:46 AM
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NH_Countryman
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Joined: Aug 2012
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From: Seacoast - New Hampshire
wow thats odd since you ordered before me.....we shall see i read here that it can jump around...so we will see...
 
  #5072  
Old 08-23-2012 | 07:31 AM
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Bazinga
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It's here, it's here, it's here! MA sent photos and it turned out just as I envisioned it. He says I can pick it up this afternoon but I don't think I'll be able to make the trip till Saturday.
 
  #5073  
Old 08-23-2012 | 08:20 AM
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Rudeman422
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Joined: Aug 2012
Posts: 75
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From: Minnesota
I've read that it can take longer to get going because of the amount of options on the car. Takes longer for them to gather the parts to get it going.
 

Last edited by Rudeman422; 08-23-2012 at 10:58 AM.
  #5074  
Old 08-23-2012 | 11:33 AM
qrysdonnell's Avatar
qrysdonnell
3rd Gear
Joined: Jul 2012
Posts: 203
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From: New York, NY
ASK MINI as of this morning changed to 'in the paint shop', so the description of being in the body shop wasn't up for long! Sounds like everything is on schedule.
 
  #5075  
Old 08-23-2012 | 04:36 PM
xenor's Avatar
xenor
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Joined: Jul 2012
Posts: 322
Likes: 1
The owners lounge has the Estimated Delivery Date as 8/23/2012 for my CMS. It was 8/25/2012 yesterday and changed today. I called the dealership and they said it was put on a truck yesterday and they may receive it tomorrow. I am hoping to pick it up this weekend, but we will see.
 


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