"Those waiting for a 2013" Support Group
#2526
#2533
Hi everyone--
I ordered my 2013 Clubman last week. I haven't received an email with info on how to check the status...should I have?
I also went to their Not Normal sales event...I guess I'm waiting on that email too... nothing in my spam box.
Should I be bugging the dealer, or just relax already?
--Patty
I ordered my 2013 Clubman last week. I haven't received an email with info on how to check the status...should I have?
I also went to their Not Normal sales event...I guess I'm waiting on that email too... nothing in my spam box.
Should I be bugging the dealer, or just relax already?
--Patty
#2534
#2535
#2537
#2538
Do you have any kind of documentation from Mini that states Priority One vehicles are eligible for the $750 incentive?
I ordered my Mini last month and it arrived at the Port Hueneme VDC on Saturday, my MA said that it will be here this week, however the Sales Manager said that as of this morning that I still could not use my $750 voucher and he has not heard of or received any policy update from Mini.
He said he would need some documentation authorizing a procedure change.
I called "Ask Mini" and got absolutely no where, Mini Customer Service said to check with the Sales Manager, which I've done with no progress.
Thanks,
I ordered my Mini last month and it arrived at the Port Hueneme VDC on Saturday, my MA said that it will be here this week, however the Sales Manager said that as of this morning that I still could not use my $750 voucher and he has not heard of or received any policy update from Mini.
He said he would need some documentation authorizing a procedure change.
I called "Ask Mini" and got absolutely no where, Mini Customer Service said to check with the Sales Manager, which I've done with no progress.
Thanks,
#2539
Do you have any kind of documentation from Mini that states Priority One vehicles are eligible for the $750 incentive?
I ordered my Mini last month and it arrived at the Port Hueneme VDC on Saturday, my MA said that it will be here this week, however the Sales Manager said that as of this morning that I still could not use my $750 voucher and he has not heard of or received any policy update from Mini.
He said he would need some documentation authorizing a procedure change.
I called "Ask Mini" and got absolutely no where, Mini Customer Service said to check with the Sales Manager, which I've done with no progress.
Thanks,
I ordered my Mini last month and it arrived at the Port Hueneme VDC on Saturday, my MA said that it will be here this week, however the Sales Manager said that as of this morning that I still could not use my $750 voucher and he has not heard of or received any policy update from Mini.
He said he would need some documentation authorizing a procedure change.
I called "Ask Mini" and got absolutely no where, Mini Customer Service said to check with the Sales Manager, which I've done with no progress.
Thanks,
Ask the Sales Manager for documentation that states otherwise. If they can't find it either, then they have to use it
#2540
He won't budge unless I can provide an updated document that states otherwise and Ask Mini was of no help.
#2541
Same here!
#2542
Hi everyone--
I ordered my 2013 Clubman last week. I haven't received an email with info on how to check the status...should I have?
I also went to their Not Normal sales event...I guess I'm waiting on that email too... nothing in my spam box.
Should I be bugging the dealer, or just relax already?
--Patty
I ordered my 2013 Clubman last week. I haven't received an email with info on how to check the status...should I have?
I also went to their Not Normal sales event...I guess I'm waiting on that email too... nothing in my spam box.
Should I be bugging the dealer, or just relax already?
--Patty
You need a copy of your "Vehicle Inquiry Report" in order to obsessively track your MINI along with the rest of us.
Of course you must be mindful that you are asking this question in a 102 page thread filled with people obsessing over their (and others) MINI's.
Also if you need to know more about how to track your mini, that is explained in detail here.
Last edited by Scamp; 10-22-2012 at 06:50 PM.
#2543
@ Cath, klsmith5 and avenger: I'm thinking that all four of us just might see our MINIs on the same ship based on the order and production dates. I placed my order for a JCW on 10/1 and have been told by my MA it's been sitting at Port of Exit since 10/15 waiting for a ship. Let's hope it's also on the Topeka. If any of you get updated info, please share.
#2544
I'd call MINI. I'm no lawyer but it seems kind of sketchy that they'd send a discount voucher to consumers that didn't list all the restrictions.
#2545
Hi everyone--
I ordered my 2013 Clubman last week. I haven't received an email with info on how to check the status...should I have?
I also went to their Not Normal sales event...I guess I'm waiting on that email too... nothing in my spam box.
Should I be bugging the dealer, or just relax already?
--Patty
I ordered my 2013 Clubman last week. I haven't received an email with info on how to check the status...should I have?
I also went to their Not Normal sales event...I guess I'm waiting on that email too... nothing in my spam box.
Should I be bugging the dealer, or just relax already?
--Patty
#2546
My MA called today and said my vehicle is scheduled to be delivered this week and after 6 plus weeks of waiting, I'm contemplating canceling the order and not so much because of the $750 but more so because of the run around I've been receiving from Mini USA.
#2547
I did call Ask Mini (and have also sent numerous emails without a response) and the customer service agent said this was a dealer issue and referred me back to the dealer to resolve and like I previously stated the sales manager showed me a document that priority one vehicles ordered before Oct. 1st were excluded from the sales incentive.
My MA called today and said my vehicle is scheduled to be delivered this week and after 6 plus weeks of waiting, I'm contemplating canceling the order and not so much because of the $750 but more so because of the run around I've been receiving from Mini USA.
My MA called today and said my vehicle is scheduled to be delivered this week and after 6 plus weeks of waiting, I'm contemplating canceling the order and not so much because of the $750 but more so because of the run around I've been receiving from Mini USA.
#2548
I totally get that they might not want to order it for folks who made the purchase decision prior to the the discount's availability. I just think it's weak to not just explicitly exclude those purchases from the terms and conditions communicated to the customer.
#2549
It's hard to walk after our waits but I say if you really want the incentive, cancel and reorder. At current delivery rates might only be 4-5 weeks delay?