"Those waiting for a 2013" Support Group
#2552
I did call Ask Mini (and have also sent numerous emails without a response) and the customer service agent said this was a dealer issue and referred me back to the dealer to resolve and like I previously stated the sales manager showed me a document that priority one vehicles ordered before Oct. 1st were excluded from the sales incentive.
My MA called today and said my vehicle is scheduled to be delivered this week and after 6 plus weeks of waiting, I'm contemplating canceling the order and not so much because of the $750 but more so because of the run around I've been receiving from Mini USA.
My MA called today and said my vehicle is scheduled to be delivered this week and after 6 plus weeks of waiting, I'm contemplating canceling the order and not so much because of the $750 but more so because of the run around I've been receiving from Mini USA.
My $750 was applied with no questions asked on my MCS that was ordered 9/18. My Not Normal Drive event was Today, as was the delivery of my MINI.
I'm not sure why the sales manager is giving you such a hard time. I'd perhaps request to speak with a regional manager as many of us are having no problems using our cert on already ordered minis.
#2553
If your dealer won't budge and you're not willing to walk away, I'd be tempted to report them to the BBB and whatever agency governs them. The voucher has exclusions on it and none of them apply to Priority 1 cars. For some the $750 isn't worth walking away, for me it was a matter of principal. A car is a big purchase and you have to do what feels right. In all honesty I believe the fault lies with MiniUSA and not the dealers.
#2554
If your dealer won't budge and you're not willing to walk away, I'd be tempted to report them to the BBB and whatever agency governs them. The voucher has exclusions on it and none of them apply to Priority 1 cars. For some the $750 isn't worth walking away, for me it was a matter of principal. A car is a big purchase and you have to do what feels right. In all honesty I believe the fault lies with MiniUSA and not the dealers.
My main issue is primarily with Mini USA and there ambiguous "Not Normal" sales incentive and there inability to define there policy guide lines or to even respond, is what perturds me.
I have seriously contemplated reneging on the vehicle but I know when it arrives I'll probably be all bark and no bite and follow thru with the purchase after the tortuous 6 plus weeks of impatiently waiting.
Thanks to all for listening to me vent.
#2556
It is just me?
According to my MA and the robot voice, My MCS has been in production since last Friday with production scheduled to end this Friday but the OL website still tells me my current status is "on order" and lists a pepper white MCS with a sunroof rather than a Lightning blue hardtop.
How often does the OL website update?
According to my MA and the robot voice, My MCS has been in production since last Friday with production scheduled to end this Friday but the OL website still tells me my current status is "on order" and lists a pepper white MCS with a sunroof rather than a Lightning blue hardtop.
How often does the OL website update?
#2557
#2558
According to my dealer many people missed the event, and their voucher, because MINI USA told them at the last minute they had to have it on the 13th.
#2559
after I got mine
#2560
It is just me?
According to my MA and the robot voice, My MCS has been in production since last Friday with production scheduled to end this Friday but the OL website still tells me my current status is "on order" and lists a pepper white MCS with a sunroof rather than a Lightning blue hardtop.
How often does the OL website update?
According to my MA and the robot voice, My MCS has been in production since last Friday with production scheduled to end this Friday but the OL website still tells me my current status is "on order" and lists a pepper white MCS with a sunroof rather than a Lightning blue hardtop.
How often does the OL website update?
#2561
I admire your restraint. I would have been climbing on the car carrier checking VIN's
#2562
Greg - yeah, but that's pretty messed up that it took so long for you to get yours. Though it does make me think they process them in the order they went on the boat. Yours must have been almost last on, and mine first. *shrug*
#2563
@ Cath, klsmith5 and avenger: I'm thinking that all four of us just might see our MINIs on the same ship based on the order and production dates. I placed my order for a JCW on 10/1 and have been told by my MA it's been sitting at Port of Exit since 10/15 waiting for a ship. Let's hope it's also on the Topeka. If any of you get updated info, please share.
The ship isn't there yet, but the schedule has it leaving Southampton on Thursday the 25th.
#2565
#2566
Yeah, when I got to work I chided myself for not turning around and checking it out.
Greg - yeah, but that's pretty messed up that it took so long for you to get yours. Though it does make me think they process them in the order they went on the boat. Yours must have been almost last on, and mine first. *shrug*
Greg
#2567
It is just me?
According to my MA and the robot voice, My MCS has been in production since last Friday with production scheduled to end this Friday but the OL website still tells me my current status is "on order" and lists a pepper white MCS with a sunroof rather than a Lightning blue hardtop.
How often does the OL website update?
According to my MA and the robot voice, My MCS has been in production since last Friday with production scheduled to end this Friday but the OL website still tells me my current status is "on order" and lists a pepper white MCS with a sunroof rather than a Lightning blue hardtop.
How often does the OL website update?
My car is due to be delivered to the VDC at Brunswick tomorrow, and the OL still says "Awaiting Transport"
#2568
Holy crap!!! How on earth did mine get out within a couple of days (if it has). I did read that the Fidelio has room for 8000 cars so I can see that the VDC will fill up quickly.
#2569
better! All is good! You will have your car very soon my friend!
#2573
Attachment 66063
After 9 weeks...just picked her up. Love it love love it. Will post more photos when I get her home.
After 9 weeks...just picked her up. Love it love love it. Will post more photos when I get her home.
#2574
Attachment 66063
After 9 weeks...just picked her up. Love it love love it. Will post more photos when I get her home.
After 9 weeks...just picked her up. Love it love love it. Will post more photos when I get her home.
#2575
Apparently they keep getting my email wrong. We'll see...
If you guys ordered your mini, when do you give your MA the coupon? At the time of order?