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"Those waiting for a 2013" Support Group

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  #1501  
Old 09-28-2012 | 03:43 PM
inlieu's Avatar
inlieu
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Joined: Apr 2012
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Originally Posted by er.
I was under the impression that once you get on a boat, ASK-MINI doesn't have any more info for you. I might be wrong about that though.
It doesn't have specifics (i.e. carrier, ETA, etc.), but it will update to at VDC when you get to the US.
 
  #1502  
Old 09-28-2012 | 03:55 PM
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nerferder
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Joined: Sep 2012
Posts: 61
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From: Arlington VA
Originally Posted by youngdoc
Mine is and how cool would it be if you snapped a photo? I would love to have a copy of that!


It's a bit dark but I'm gonna go see anyway.. Screw it. I'll see what I can do.
 
  #1503  
Old 09-28-2012 | 05:03 PM
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babsmike
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Joined: Aug 2012
Posts: 196
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From: Cantonment, Florida
Originally Posted by kwolfman
- Go to this page: http://sagaweb.2wglobal.com/AppSchedules/
- On the right side select "Search by ports"
- Origin Country: UNITED KINGDOM
- Destination Country: U.S.A.
- Search
- Origin Port: SOUTHAMPTON
- Destination Port: BRUNSWICK, GA
- Search

You can also specify date ranges for that last search
That's where I was looking but then I was seeing other ship names that I didn't see on this list. Here are the two pages I was looking at?? The second list go to: http://sagaweb.2wglobal.com/AppSchedules/
On the right side select "Search by Trade Route"
On the map put mouse over Europe and select.
Then select "Europe - North America Outbound"
Different ships are listed from the first list.

I'm just getting antsy. Today marked 2 weeks my baby was born and still waiting for a ship. My MA tried tracking it down and didn't come up with anything new.
 
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  #1504  
Old 09-28-2012 | 05:36 PM
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LowcountryScout
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Joined: Sep 2012
Posts: 39
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From: Charleston, SC
I don't know if its just me or what but this has got to be the worst part of the entire MINI building process. The waiting in a parking lot day after day almost feels like waiting for a ship that will never arrive. This is a failure on the part of MINI. The failure not necessarily being the actual shipping/scheduling and doing what they can do to get these cars across Atlantic; but the failure is the lack of information they provide to a customer who is paying $20,000-$35,000 for a product. They have got to have an estimated time of pickup. How do I even know my MINI has even been accounted for at the port? It seems I've seen some people on here that have had a vehicle produced only to have theirs bumped off a ship and another (built after theirs) take its place. I realize i'm ranting about something I don't know much about. But what I do know is that I have enjoyed the MINI process up to this point. And now I'm seriously considering ever repeating this process...the lack of information post Oxford is RIDICULOUS!

P.S. I also know my vehicle only arrived at the Port on 9/21 and I am by no means suggesting mine should be placed in front of line of those who have been waiting MUCH longer than I have.
 

Last edited by LowcountryScout; 09-28-2012 at 05:45 PM.
  #1505  
Old 09-28-2012 | 05:44 PM
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PW Baker Street
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From: Buffalo NY
Three day from born date to port, then a week at port before loading on ship
 
  #1506  
Old 09-28-2012 | 06:01 PM
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Luckyelfie
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My MA was very clear that they would not provide date of delivery. He wouldn't even promise it would be here by Christmas. I don't see the process as a failure by Mini. How many cars in this price range can you customize to the degree Mini offers? If anything Mini allows you to track your car too closely creating anxiety in some people. At this point the car isn't really even ours, we've just put a good faith deposit on it. That being said my car was born on the 21st and the first ship to the west coast left today. Once mine is on board it has a 21 day journey to California. I can't wait!
 
  #1507  
Old 09-28-2012 | 06:09 PM
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aleclee
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Joined: Aug 2012
Posts: 294
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From: Denver, CO
Originally Posted by Luckyelfie
If anything Mini allows you to track your car too closely creating anxiety in some people.
Agree completely. While I've found it entertaining to follow my MINI's journey through the system, in some ways I miss the good old days when it was "it gets here when it gets here". Having the information available on an ongoing basis is almost as frustrating as it is entertaining.
 
  #1508  
Old 09-28-2012 | 06:17 PM
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kwolfman
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Joined: Jul 2012
Posts: 155
Likes: 12
From: Maryland
Originally Posted by babsmike
That's where I was looking but then I was seeing other ship names that I didn't see on this list. Here are the two pages I was looking at??
The two lists look consistent to me. They don't cover the same time span. The first list shows all ships from the departing Southampton from the end of September through 11 November that go to Brunswick GA. The second list only covers the end of September through the 11 October. The other ships on list two don't go to Brunswick GA so they are not listed in the first list. Remember the first list are only ships going to GA.
 
  #1509  
Old 09-28-2012 | 06:23 PM
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kwolfman
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Joined: Jul 2012
Posts: 155
Likes: 12
From: Maryland
Originally Posted by Luckyelfie
If anything Mini allows you to track your car too closely creating anxiety in some people.
For me what is most annoying is how inconsistent and delayed the tracking information is. The Owner's Lounge and ASK-MINI are often quite different. Often off by days. The status from may MA is often different than both of those. Given modern database, transaction processing and web sites there is no reason why everything in reasonable sync.
 
  #1510  
Old 09-28-2012 | 06:28 PM
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ukpylot
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Joined: Feb 2005
Posts: 150
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From: Brawley, CA
Originally Posted by PW Baker Street
Three day from born date to port, then a week at port before loading on ship
Mine was at the port the next day, has been sitting waiting for a boat now for 14 days, 15 tomorrow if/when it gets on the Fidelio.

I think the problem MINI has with the tracking is the opposite. I think they give too much information so that when we have this gap with the boat we feel abandoned. If they just took our order and said we'll be in touch in 10 weeks, less if you are lucky we wouldn't mind at all.

And really very few people get bumped off a boat like I did, seems like most people here post-shutdown got on a boat within a few days.
 
  #1511  
Old 09-28-2012 | 06:52 PM
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babsmike
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Joined: Aug 2012
Posts: 196
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From: Cantonment, Florida
Originally Posted by LowcountryScout
I don't know if its just me or what but this has got to be the worst part of the entire MINI building process. The waiting in a parking lot day after day almost feels like waiting for a ship that will never arrive. This is a failure on the part of MINI. The failure not necessarily being the actual shipping/scheduling and doing what they can do to get these cars across Atlantic; but the failure is the lack of information they provide to a customer who is paying $20,000-$35,000 for a product. They have got to have an estimated time of pickup. How do I even know my MINI has even been accounted for at the port? It seems I've seen some people on here that have had a vehicle produced only to have theirs bumped off a ship and another (built after theirs) take its place. I realize i'm ranting about something I don't know much about. But what I do know is that I have enjoyed the MINI process up to this point. And now I'm seriously considering ever repeating this process...the lack of information post Oxford is RIDICULOUS!

P.S. I also know my vehicle only arrived at the Port on 9/21 and I am by no means suggesting mine should be placed in front of line of those who have been waiting MUCH longer than I have.
I couldn't have said it better. The only consilation I have is when we ordered my '02 Jeep Wrangler to have it shipped to Hawaii and be there just a month after we moved there. Well, that should have been the 1st part of July '01 and they put the wrong shipping code and it ended up somewhere in Oregon. They then tell us that it's too expensive for them to resend so they gave us all sorts of upgrades and had to rebuild. We should have gotten it late September but that's when 9/11 happened. So we ended up not getting it until October 12th, 2001. I know we were lucky to get it then after what all happened the month before. I just hope we're not having to wait 5 months for out MINI....
 
  #1512  
Old 09-28-2012 | 06:56 PM
Luckyelfie's Avatar
Luckyelfie
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Joined: Sep 2012
Posts: 201
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Originally Posted by ukpylot

Mine was at the port the next day, has been sitting waiting for a boat now for 14 days, 15 tomorrow if/when it gets on the Fidelio.

I think the problem MINI has with the tracking is the opposite. I think they give too much information so that when we have this gap with the boat we feel abandoned. If they just took our order and said we'll be in touch in 10 weeks, less if you are lucky we wouldn't mind at all.

And really very few people get bumped off a boat like I did, seems like most people here post-shutdown got on a boat within a few days.
I feel your pain. I'm on my Mini honeymoon right now, so no talking smack. We have enough time once out cars get here.
 
  #1513  
Old 09-28-2012 | 07:58 PM
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Trickster954
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Joined: Jul 2012
Posts: 13
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From: South Florida
Big surprise today! After 9 days "In Transit" on K-Line (I assumed since I could get no details), last night the robot switched to "At the port awaiting shipping. I thought something went wrong so I was going to call my MA on my lunch break today. Things got hectic and I had to skip lunch, but when I got back to my office I had a voicemail and 2 emails from my MA...guess what arrived at Lauderdale MINI at noon today!



Can't wait to enjoy my weekend!
 
  #1514  
Old 09-28-2012 | 08:21 PM
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Luckyelfie
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Joined: Sep 2012
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Originally Posted by Trickster954
Big surprise today! After 9 days "In Transit" on K-Line (I assumed since I could get no details), last night the robot switched to "At the port awaiting shipping. I thought something went wrong so I was going to call my MA on my lunch break today. Things got hectic and I had to skip lunch, but when I got back to my office I had a voicemail and 2 emails from my MA...guess what arrived at Lauderdale MINI at noon today!

Can't wait to enjoy my weekend!
Yipeeeee!!!!!! So happy 4 you! Totally jelly!
 
  #1515  
Old 09-28-2012 | 09:18 PM
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scribbledpaper
the land of far, far away
Joined: Sep 2007
Posts: 497
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From: Parker, CO
The Torino is getting closer to CA!!! She docks on 10/3 - My beautiful JCW Roadster is partying on that boat! (I got him an awesome room with a ocean side deck) I can't wait!!
 
  #1516  
Old 09-28-2012 | 09:28 PM
babsmike's Avatar
babsmike
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Joined: Aug 2012
Posts: 196
Likes: 0
From: Cantonment, Florida
Originally Posted by Trickster954
Big surprise today! After 9 days "In Transit" on K-Line (I assumed since I could get no details), last night the robot switched to "At the port awaiting shipping. I thought something went wrong so I was going to call my MA on my lunch break today. Things got hectic and I had to skip lunch, but when I got back to my office I had a voicemail and 2 emails from my MA...guess what arrived at Lauderdale MINI at noon today!



Can't wait to enjoy my weekend!
Awsome. Happy Motoring.
 
  #1517  
Old 09-28-2012 | 09:42 PM
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Aloisius
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Joined: Sep 2012
Posts: 53
Likes: 0
From: San Francisco, CA
If there was a live feed of my car being built/shipped/etc., I would stream it 24/7. I'd probably pay for it too.
 
  #1518  
Old 09-28-2012 | 09:48 PM
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youngdoc
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Joined: Aug 2012
Posts: 63
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Originally Posted by Aloisius
If there was a live feed of my car being built/shipped/etc., I would stream it 24/7. I'd probably pay for it too.
Haha, brilliant! I completely with you!
 
  #1519  
Old 09-28-2012 | 09:53 PM
MollyBrown's Avatar
MollyBrown
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Joined: Aug 2012
Posts: 107
Likes: 0
Originally Posted by LowcountryScout
I don't know if its just me or what but this has got to be the worst part of the entire MINI building process. The waiting in a parking lot day after day almost feels like waiting for a ship that will never arrive. This is a failure on the part of MINI. The failure not necessarily being the actual shipping/scheduling and doing what they can do to get these cars across Atlantic; but the failure is the lack of information they provide to a customer who is paying $20,000-$35,000 for a product. They have got to have an estimated time of pickup. How do I even know my MINI has even been accounted for at the port? It seems I've seen some people on here that have had a vehicle produced only to have theirs bumped off a ship and another (built after theirs) take its place. I realize i'm ranting about something I don't know much about. But what I do know is that I have enjoyed the MINI process up to this point. And now I'm seriously considering ever repeating this process...the lack of information post Oxford is RIDICULOUS!

P.S. I also know my vehicle only arrived at the Port on 9/21 and I am by no means suggesting mine should be placed in front of line of those who have been waiting MUCH longer than I have.
I was joking about getting on the boat, when his did not make it. In reality it sounds to me like there was something happen that they needed to take care of and I am sure glad his car is now scheduled for a boat. Wish I could say the same. I ordered Aug 1st completed September 13th, at port Sept 14th, since then at least 6 ships have left the port and my car seems to have been left behind. Can't get any info out of my MA either. A lot of stuff going on in my life and just want some answers.
 
  #1520  
Old 09-28-2012 | 10:10 PM
MollyBrown's Avatar
MollyBrown
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Joined: Aug 2012
Posts: 107
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Originally Posted by Trickster954
Big surprise today! After 9 days "In Transit" on K-Line (I assumed since I could get no details), last night the robot switched to "At the port awaiting shipping. I thought something went wrong so I was going to call my MA on my lunch break today. Things got hectic and I had to skip lunch, but when I got back to my office I had a voicemail and 2 emails from my MA...guess what arrived at Lauderdale MINI at noon today!

Can't wait to enjoy my weekend!
Wonderful, have fun.
 
  #1521  
Old 09-28-2012 | 10:10 PM
aleclee's Avatar
aleclee
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Joined: Aug 2012
Posts: 294
Likes: 0
From: Denver, CO
Originally Posted by kwolfman
Given modern database, transaction processing and web sites there is no reason why everything in reasonable sync.
You're making a lot of assumptions about the nature of BMW's IT infrastructure. The inventory system my MA used to enter my order seemed modern enough but there's likely some architectural messiness that prevents consumers from getting direct access to info in that system.

That said, it is pretty darn puzzling why OL and ASK-MINI can't keep their stories straight.
 

Last edited by aleclee; 09-28-2012 at 10:34 PM.
  #1522  
Old 09-28-2012 | 10:18 PM
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PW Baker Street
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Joined: Aug 2012
Posts: 64
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From: Buffalo NY
Molly I'm really starting to fell bad. Our minis were born about the same time and I have confirmation that I have made the Topeka, while you still have not received any information on your status.
 
  #1523  
Old 09-28-2012 | 10:34 PM
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MollyBrown
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Originally Posted by PW Baker Street
Molly I'm really starting to fell bad. Our minis were born about the same time and I have confirmation that I have made the Topeka, while you still have not received any information on your status.
Add to all this is that we are going on a road trip to Oregon to be there for my 50th birthday. I should hear next week on a job in Oregon which would mean the road trip would turn into a move. I am pretty frazzled at this point. Too much going on and I am taking all my frustrations out on my lack of MINI information. Thanks all for putting up with me.
 
  #1524  
Old 09-29-2012 | 01:18 AM
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Luckyelfie
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Posts: 201
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My car is booked on the Fidelo! Woot! Woot! It's ETA is 10/20. Finally there is an end in sight. Born on the 21st and on the West Coast 4 weeks later isn't too shabby! I hope everyone else's cars get on a ship soon!
 
  #1525  
Old 09-29-2012 | 04:27 AM
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LeeG
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Joined: Aug 2012
Posts: 20
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From: Thibodaux, Louisiana
My Production Time Line So Far

Ordered our 2013 Cooper S Bayswater July 23, 2012. Got VIN, Production Order Number a few days later. We got stuck in the plant holiday in August and production was not completed until September 4th. By Sept 7th it was at port awaiting a shipping vessel. Got on K-Line's Athens Highway on Sept 14th. We were offloaded in Brunswick, GA on Sept 26th. If you know what to look for, the shipping schedules aren't that hard to figure out. www.shipfinder.co will show the last reported position of vessel, next port & ETA. Go to "map options" then "search" upper right corner of map, If vessel is at sea and not near land, most tracking sites give same info. The Athens Highway stopped at Baltimore, then Brunswick, then Charleston. ASK MINI has gone back to "at port awaiting a shipping vessel", OL updated Sept 28th to "At Distribution Center". Confirmed with MA that it is in US, he said it will take about a week for processing and delivery to dealership in Baton Rouge, LA. He also said I'm 1 of 5 MINIs they orderd that will arrive at same time as mine.
 


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