Anyone had a dealer experience like this before?
#1
Anyone had a dealer experience like this before?
Hi guys.
So I'll start this by saying I custom-ordered my MINI. As such, I didn't have as much negotiating room as some. I Asked that the sales guy throw in the plate fees ($250 in MI) and some travel mugs. I got that and he quoted me a down payment and monthly lease TOTAL payment (includes all taxes, etc).
Then I got a call the next day. "Oh gee, sorry, we forgot to include the destination charge." So the dealer ate that. $795. Fine by me.
Then I picked up the car, signed the papers, and drove out.
A WEEK LATER, I get a call. "Oh gee, sorry, we quoted the residual for the WRONG CAR config. The real residual is $900 lower, and that was supposed to be in your payment." So the dealer ate that, too. $25/mo I don't have to pay. Fine by me, too.
But honestly, how do these guys make any money? I ended up getting a car $2000 under MSRP without even trying. I'm sure there's still some room over invoice for my MCS hardtop, but yeesh.
Fortunately, all of the errors went in my favor. So I can't really COMPLAIN, but my goodness.
So I'll start this by saying I custom-ordered my MINI. As such, I didn't have as much negotiating room as some. I Asked that the sales guy throw in the plate fees ($250 in MI) and some travel mugs. I got that and he quoted me a down payment and monthly lease TOTAL payment (includes all taxes, etc).
Then I got a call the next day. "Oh gee, sorry, we forgot to include the destination charge." So the dealer ate that. $795. Fine by me.
Then I picked up the car, signed the papers, and drove out.
A WEEK LATER, I get a call. "Oh gee, sorry, we quoted the residual for the WRONG CAR config. The real residual is $900 lower, and that was supposed to be in your payment." So the dealer ate that, too. $25/mo I don't have to pay. Fine by me, too.
But honestly, how do these guys make any money? I ended up getting a car $2000 under MSRP without even trying. I'm sure there's still some room over invoice for my MCS hardtop, but yeesh.
Fortunately, all of the errors went in my favor. So I can't really COMPLAIN, but my goodness.
#3
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#6
In another thread someone said the invoice was 7% below MSRP, so they have around $2000 to play with.
#7
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#8
#9
Mine was a similar experience. We were the only buyer that came in on the fourth. They had a base model that for whatever reason they felt wasn't going to sell so they gave it to us 600 over list with the sport stripes installed (didn't come with them). The dealer has been awesome to us. Which is a huge change over the other vehicle makes that company owns.
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UncDeo
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11-04-2019 04:08 AM