What did you do to your mini today?
#5451
01-20-2012, 01:16 PM
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I could have pulled the sticker down on the right, but then the vent hole wouldn't line up, and there would be an ugly gap between the top of the dash pad and the sticker. I'm also not happy with the gap around the steering wheel portion. Keep in mind, this was applied with the dash pieces completely removed from the vehicle too.
I sent an email to the company letting them know I'm not satisfied with the product. I suggested they make a larger set of decals that line up and send them to me, or refund my money. We'll see what happens.
And the shift **** is something I picked up at Autozone. Not often you see a bimmer-type car with something like that in it.
#5452
01-20-2012, 01:22 PM
#5453
01-20-2012, 01:49 PM
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I could have pulled the sticker down on the right, but then the vent hole wouldn't line up, and there would be an ugly gap between the top of the dash pad and the sticker. I'm also not happy with the gap around the steering wheel portion. Keep in mind, this was applied with the dash pieces completely removed from the vehicle too.
I sent an email to the company letting them know I'm not satisfied with the product. I suggested they make a larger set of decals that line up and send them to me, or refund my money. We'll see what happens.
And the shift **** is something I picked up at Autozone. Not often you see a bimmer-type car with something like that in it.
I sent an email to the company letting them know I'm not satisfied with the product. I suggested they make a larger set of decals that line up and send them to me, or refund my money. We'll see what happens.
And the shift **** is something I picked up at Autozone. Not often you see a bimmer-type car with something like that in it.
#5454
01-20-2012, 02:32 PM
There's definitely something strange going on with these decals. It looks like the distance between the lowest row of stars and the first stripe is completely different on each piece. Even with a different cut those wouldn't line up. For $75 I think you're right to be dissatisfied. I hope you get this resolved.
#5455
01-20-2012, 02:51 PM
#5456
01-20-2012, 03:55 PM
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Got an initial response from the vendor...
Here is the canned response I got from customer service (edited for length):
Per our Online Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.
Once a graphic is installed is it considered accepted by the customer and approved as produced.
I have forwarded your file over to Engineering and CS/QA.
These parts were developed to be installed by the vehicle owner (an inexperienced installer). We tested these products and have sold them with great success to MINI owners for years. If I offset the graphic +1/8", we'll run into installation issues.
If we decide that adding material to all interior pieces is completely necessary, then we would supply panels with plenty of bleed to be cut away by a professional installer. This will increase the cost of the part and will require the installer to remove the panels from the vehicle prior to installing increasing the cost of labor as well. A $29-$80 item will quickly become a $200-300 dollar personalization and most (the average) consumers are not looking for that much investment. They want something quick, easy, fun and do it yourself.
We've found that this issue comes up about once or twice per hundred customers.
We cannot change CADs that we've had such success with I disagree that it should be done differently for customer seeking something different then what we offer on the website and catalog we can always make them larger pieces at the rate 39.99 a piece using the customization part of our program. You will need to advise them that doing this will require a professional 3M certified licensed and insured installer and that installer a larger piece themselves or attempting to have someone outside the network do the install will void the 3M 3 year 36,000 Mile warranty. Also most installers will charge an absolute minimum of 2 hours of labor for any install even if it only takes 30-45 minuets to preform
Basically, once a graphic is installed is it considered accepted by the customer and approved as produced, even though I have no way to tell prior to installation that it isn't going to fit.
And I guess me and minimike are the only two people that have ever been unhappy with our purchases.
Based on the response from customer service, I guess it's time to dispute the charge with my credit card company since it doesn't look like they are going to do the "right" thing.
Originally Posted by MiniMotoringGraphics
Per our Online Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.
Once a graphic is installed is it considered accepted by the customer and approved as produced.
I have forwarded your file over to Engineering and CS/QA.
These parts were developed to be installed by the vehicle owner (an inexperienced installer). We tested these products and have sold them with great success to MINI owners for years. If I offset the graphic +1/8", we'll run into installation issues.
If we decide that adding material to all interior pieces is completely necessary, then we would supply panels with plenty of bleed to be cut away by a professional installer. This will increase the cost of the part and will require the installer to remove the panels from the vehicle prior to installing increasing the cost of labor as well. A $29-$80 item will quickly become a $200-300 dollar personalization and most (the average) consumers are not looking for that much investment. They want something quick, easy, fun and do it yourself.
We've found that this issue comes up about once or twice per hundred customers.
We cannot change CADs that we've had such success with I disagree that it should be done differently for customer seeking something different then what we offer on the website and catalog we can always make them larger pieces at the rate 39.99 a piece using the customization part of our program. You will need to advise them that doing this will require a professional 3M certified licensed and insured installer and that installer a larger piece themselves or attempting to have someone outside the network do the install will void the 3M 3 year 36,000 Mile warranty. Also most installers will charge an absolute minimum of 2 hours of labor for any install even if it only takes 30-45 minuets to preform
Basically, once a graphic is installed is it considered accepted by the customer and approved as produced, even though I have no way to tell prior to installation that it isn't going to fit.
And I guess me and minimike are the only two people that have ever been unhappy with our purchases.
Based on the response from customer service, I guess it's time to dispute the charge with my credit card company since it doesn't look like they are going to do the "right" thing.
Last edited by Nick5811; 01-20-2012 at 04:05 PM.
#5457
01-20-2012, 06:12 PM
Today was SPA day, Tyntcee received a nice warm water bubble bath, making sure to clean all the cracks out. Once dried off, was the start of the gentle hand rubbed waxing, making sure not to leave any white skid marks along the black trim - Which by the way was treated to Protectant 303 for their luster and protection. Once she cooled down a little, the 1000 mile "Break In" oil was drained, filter changed and now ready for long road trip... Soon, very Soon!
#5458
01-20-2012, 06:23 PM
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Until the end of the second line, I didn’t know we were talking about a MINI. 
Of course, you’re also pointing out that your MINI and mine are at opposite ends of the spectrum - salt trucks were out in full force to deal with our DUSTING of snow last night and 4”-6” expected tonight and tomorrow. The Kid won’t see a bubble bath ’til spring.
Of course, you’re also pointing out that your MINI and mine are at opposite ends of the spectrum - salt trucks were out in full force to deal with our DUSTING of snow last night and 4”-6” expected tonight and tomorrow. The Kid won’t see a bubble bath ’til spring.
#5459
01-20-2012, 06:30 PM
#5460
01-20-2012, 11:43 PM
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Even when the backs are sticky? Good to know for the future when the graphic doesn't need stretching to cover the whole panel.
#5461
01-21-2012, 05:43 AM
#5462
01-21-2012, 12:13 PM
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Until the end of the second line, I didn’t know we were talking about a MINI.
Of course, you’re also pointing out that your MINI and mine are at opposite ends of the spectrum - salt trucks were out in full force to deal with our DUSTING of snow last night and 4”-6” expected tonight and tomorrow. The Kid won’t see a bubble bath ’til spring.
Of course, you’re also pointing out that your MINI and mine are at opposite ends of the spectrum - salt trucks were out in full force to deal with our DUSTING of snow last night and 4”-6” expected tonight and tomorrow. The Kid won’t see a bubble bath ’til spring.
No, I am not a paid spokesperson
#5463
01-21-2012, 01:16 PM
Crossed over to the States for a few minutes to pick up my hood scoop heat shield retrofit, FESAuto Sport Module among other items from OutMotoring and a whole bunch of Penguin caffeinated mints. OutMotoring sent me a free license plate trim and MC2 magazine. 
Then went to Niagara-on-the-lake where they happened to have closed down a street with all kinds of ice wine tasting booths setup. yumm.
Penguin caffeinated mints and a free MC2 magazine by walk0080, on Flickr
Then went to Niagara-on-the-lake where they happened to have closed down a street with all kinds of ice wine tasting booths setup. yumm.
Penguin caffeinated mints and a free MC2 magazine by walk0080, on Flickr
Last edited by walk0080; 01-21-2012 at 01:21 PM.
#5464
01-21-2012, 01:36 PM
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#5465
01-21-2012, 01:40 PM
#5467
01-21-2012, 01:59 PM
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#5468
01-21-2012, 02:40 PM
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#5472
01-21-2012, 08:01 PM
5th Gear
Picked up a drawbar at UHaul for the receiver hitch I put on a couple weekends ago. They were the only local place that had one long enough. It's the Ron Jeremy of 1.25" drawbars!
Afterwards, I towed a friend's motorcycle trailer to pick up a nice leather sofa I'd found on craigslist to replace the *tired* futon in my living room.
I'm really pleasantly surprised at how well Nudnik pulled a trailer. I got a *lot* of looks of disbelief from the muggles that seemed to ask, "how can that tiny car possibly pull a trailer?"
C ya,
Dutch
Afterwards, I towed a friend's motorcycle trailer to pick up a nice leather sofa I'd found on craigslist to replace the *tired* futon in my living room.
I'm really pleasantly surprised at how well Nudnik pulled a trailer. I got a *lot* of looks of disbelief from the muggles that seemed to ask, "how can that tiny car possibly pull a trailer?"
C ya,
Dutch
#5473
01-22-2012, 01:03 AM
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that's a good one!
#5474
01-22-2012, 05:29 AM
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I see plenty of Jersey plates out here and don’t think I’ve ever seen one with vegetables on it. And, would you know how NJ came to be known as the “Garden State”?
