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Navigation & Audio MINI Connected FAQ's

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Old 01-10-2011, 12:01 AM
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MINI Connected FAQ's

This is straight from the MINI Connected website. I've just posted it here for easy reference.


General
What is MINI Connected?
The option MINI Connected (SA6NM) integrates innovative applications on your smartphone (so-called "apps") into your vehicle. Many functions are designed only for use in connection with your MINI. Some functions can also be used directly on your smartphone without a connection to the MINI.

What is needed for MINI Connected?

For MINI Connected a MINI with the option SA6NM (MINI Connected), and either SA6FP (Radio MINI Visual Boost) or SA606 (MINI Navigation System), a suitable smartphone and the MINI Connected app, which you can download free of charge with your App Store Account from the App Store is required. In addition, you should have a suitable mobile phone contract. In some cases the MINI Connected applications make intensive use of broadband services. This may incur costs which do not constitute part of MINI Connected.

Which smartphones can I use with MINI Connected?
At present MINI Connected can be used with the Apple iPhone 3GS and iPhone 4 with iOS 4.2.

Who should I contact if I have any problems with the USB port on my smartphone?
You can obtain information on your smartphone and its ports in the operating manual or from the manufacturer of your smartphone.

How can I clearly identify my smartphone model?
You will find the serial number of your Apple smartphone in the following menu: [Settings][General][About][Serial Number] Then enter this serial number on the following website: http://support.apple.com/specs

How do I find out the software version of my smartphone?
For Apple smartphones under the following menu entry: [Settings][General][About][Version]

Use
What do I have to do before I can use MINI Connected in my vehicle?
Before you can use MINI Connected in your vehicle, you must load the MINI Connected app from the App Store onto your smartphone. The following link takes you to the download site for the MINI Connected app: http://itunes.apple.com/app/miniconnected/id376699654.
Alternatively, you can also search for "MINI Connected" directly in the iTunes Store. The MINI Connected app will then be found in the search results for iPhone apps. You can obtain further information on what to do in the operating manual for your smartphone or from the manufacturer of your smartphone.

What do I have to do in order to use MINI Connected in my MINI?
Connect your smartphone to your MINI using the video/audio adapter cable for Apple iPod/iPhone or the snap-in adapter (MINI accessories) and launch the MINI Connected app. The applications
will then be displayed in your MINI under the menu item "MINI Connected". The MINI joystick is used as the control.

Why am I asked to agree to the use of information on the location (pop-up)?
Some MINI Connected functions use the location information from the smartphone. It is recommended that you agree to the use of the location information to guarantee that you have the full range of functions.

Why is the MINI Connected app closed when a video is played?
This is a known behavior of the Apple iPhone. An active app is closed as soon as a video is played. After the video has finished, you have to relaunch the MINI Connected app. Only start the MINI Connected app when road traffic conditions permit. Do not, for example, operate your smartphone while driving.

Why is the MINI Connected app closed by an outgoing telephone call?
This is a known behavior of the Apple iPhone. When an outgoing call is made, the active app is closed. After the call has finished, you have to relaunch the MINI Connected app. Only start the MINI Connected app when road traffic conditions permit. Do not, for example, operate your smartphone while driving.

Where can I obtain an update for my MINI Connected app?
Updates for the MINI Connected app can be obtained via the normal update process of your App Store. The following link takes you to the download site for the MINI Connected app:
http:/itunes.apple.com/app/mini-connected/id376699654

How can I update my vehicle software?
The number of mobile devices on the market, e.g. mobile phones as well as MP3 players is growing daily. To enable you to use the most attractive devices in your MINI, our specialists continuously check the compatibility of these devices with the connectivity products offered by MINI.

After parts of the vehicle software have been updated, MINI offers the option for recently tested Bluetooth or USB devices to be used in the vehicle. You can perform this software update yourself. To do so, all you need is a standard USB drive with sufficient memory capacity. Of course, your MINI Service Partner will also have a USB drive in stock for you to purchase.
To perform such a software update, you require the following options:
  • ‘Bluetooth mobile preparation with USB Audio Interface’ (option code 6NE) as well as the ‘Radio MINI Visual Boost’ (option code 6FP) or the ‘Navigation System Business’ (option code 606).
  • Your vehicle can be updated provided that you have the 'Software update' option on your 'Settings' menu.
  • This updated software is specifically provided to support new mobile devices. Refer to the most recent set of software update Release Notes to find out if this updated software is also available for your device and vehicle.
When using online applications, especially webradio, why are incoming calls forwarded directly to voicemail?
This is a network based restriction. Some operators forward incoming calls directly to voicemail during data communication via EDGE and GPRS. Using a UMTS / HSDPA connection will not foward incoming calls.

Web radio
Why are there repeatedly audio interruptions for web radio?
Malfunctions may occur if there is an absence or poor quality of broadband connection. Network coverage tends to be better in major towns and along well-developed motorways than in country areas. In addition, volume-based broadband restrictions by the provide may limit functionality.
The iPhone displays a good network connection but I still experience a lot of audio interruptions. The data rate that is actually available from your network provider at the current time and place depends on a large number of factors. If the cell you are currently in is being used intensively by other people for telephony or data transfer, this may limit functionality. This is independent of the quality of connection displayed.

At some times of the day, certain locations experience a lot of audio interruptions. Why?
The data rate that is actually available from your network provider at the current time and place depends on a large number of factors. If the cell you are currently in is being used intensively by other people for telephony or data links, this may limit functionality. The connection at the same location may be significantly better or poorer at a different point in time.

Which station directory does web radio use?
Web radio uses the station directory of Radio Time.

What can I do if my favourite station is missing?
The site http://radiotime.com/mobile/mini.aspx lets you add extra stations.

What can I do if the data of my radio station are incorrect?
Refer directly to Radio Time via http://radiotime.com/mobile/mini.aspx.

Why do some radio stations not feature in or disappear from the list.
Only those stations are listed which are available at radiotime.com or which support the MP3 or ACC format (information valid as of 08/2010). Licensing conditions mean that some stations cannot be provided everywhere.

Twitter
Is there a limit to the number of requests to Twitter?
The number of requests to Twitter is limited to a maximum of 150 per hour. See: http://dev.twitter.com/pages/rate-limiting

What happens if tweets with the same content are sent several times?
Twitter ignores any tweets sent with the same content as previously sent tweets.
See: http://dev.twitter.com/doc/post/statuses/update
Entered login data for Twitter on the iPhone are not accepted in the vehicle. User name / password will be checked as soon as the iPhone is linked to the vehicle. If necessary, disconnect the iPhone and recheck login data.

How can favorite Tweets be viewed?
Favorite Tweets can be viewed on the official Twitter website http://www.twitter.com by clicking the tab [favorites].

News
Which news feeds are supported by MINI Connected?
MINI Connected enables subscription to RSS feeds, not Atom feeds. If a website with RSS feeds redirects to another address (e.g. faz.de to faz.net), use that adress to search for RSS feeds instead.

Google TM Local Search / Google TM Send to Car
What are the requirements to activate Google™ Local Search and Google™ Send to Car?
To activate these services you have to allow the use of the location determination (pop-up). Your location must be one of the selected countries where the services are available. The country check is a one-time action. You can recheck the country on the iPhone at [iPhone Settings][Connected][Country of activation].

In which countries, Google™ Local Search is available?
Google™ Local Search is available in the following countries: Austria, Belgium, Canada, Denmark, France, Germany, Italy, The Netherlands, Russia, Spain, Sweden, UK and USA.

In which countries, Google™ Send to Car is available?
Google™ Send To Car is available in the following countries: Australia, Austria, Belgium, Canada, Denmark, France, Finnland, Germany, Italy, Liechtenstein, The Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, Taiwan, UK and USA.

Pandora
What do I need to use Pandora in my MINI Connected equipped MINI?
MINI Connected equipped cars are now able to access music through the Pandora app for iPhone. To use Pandora, simply download the latest version of Pandora from the iTunes app store.

Do I need an updated version of the MINI Connected app to use Pandora in my MINI?
No. All that is need is the latest version of the Pandora app.

Can I use the Pandora app while my iPhone is connected via the snap-in adapter in my armrest?
Yes the Pandora feature can be used via the snap-in adaptor or the Y-cable supplied with your MINI. Also, the original white Apple cable can be used.

What happens if I need to make/receive a bluetooth-connected phone call?
Phone calls are prioritized over Pandora, so you'll retain full phone function.

Okay, I've downloaded the latest Pandora app and set up an account, now what?
1. Connect your iPhone to the car with either the audio/video Y-cable, white Apple cable, or the snap-in adapter in your armrest
2. Open the Pandora app
3. Wait for the screen displaying the up/down symbols -- this means your phone is connected
4. Engage the iPhone lock screen by pressing the sleep/power button on the TOP RIGHT corner of the iPhone
5. Using your MINI's joystick select "RADIO" from the menu, then select "PANDORA"

Are my other MINI Connected connectivity features available when I'm using Pandora?
No. While using Pandora, MINI Connected connectivity features will be disabled. Of course, navigation is always available.

Is it possible to use my navigation system while I'm listening to Pandora?
Yes! You can enjoy Pandora whenever you want and still retain full navigation function.

Problems and remedies
I can't find the MINI Connected menu entry.
If the entry "MINI Services" / "MINI Assist" is present in the main menu, then you do not have the option SA6NM. Please check with your dealer as to whether your vehicle can be upgraded with this option.

I can't find any of the MNI Connected functions in my MINI.
The MINI Connected functions can be found under the "MINI Connected" menu entry. Before you can display the functions, your smartphone must be connected to the MINI, and the MINI Connected app must have been launched. In addition, additional entertainment functions can be found in the "CD/Multimedia" and "Radio" menus. Similarly, these menus are only displayed when the smartphone is connected to the vehicle and the app has been launched.

Even after connecting my smartphone and launching the MINI Connected app, I can't find any of the MINI Connected functions.
In the event of an unexpected response, it is recommended that you unplug the smartphone and reconnect it and also relaunch the MINI Connected app.
If the unexpected response persists, it is recommended that you switch the smartphone off and on.
If there is still no function after doing this, you should carry out a reset of your iPhone. The iPhone is reset by pressing the two keys "Home" and "Standby" on your iPhone at the same time for at least ten seconds until the Apple logo appears. If no MINI Connected functions are displayed after this has been carried out, it is recommended that you perform the self-diagnosis contained in the app, as described in the Owners Handbook on
page 6.

None of the online applications of MINI Connected work.
1. Please check that the "Flight mode" option on your smartphone is disabled.
2. In a foreign country: Data roaming is usually disabled. Please bear in mind that enabling data roaming may incur substantial additional costs.

From time to time, MINI Connected online applications are limited during the journey or are not available at all.
Due to the operating principle, the service quality of MINI Connected online applications are influenced to a large extent by the coverage of mobile phone networks and the current reception quality. In many cases, poor reception can be recognized by the low signal strength (typically indicated by the bar display). Even if good signal reception is indicated on the smartphone, this does not necessarily mean that the service quality is good as well. Service quality depends on other often network-specific parameters.
 

Last edited by biggripper; 01-22-2011 at 10:30 AM. Reason: Updates re: Pandora
  #2  
Old 01-10-2011, 10:08 AM
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biggripper
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Video Playback Problems

Video playback is not possible unless the parking brake is engaged.
 
  #3  
Old 01-21-2011, 08:22 PM
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Is mission control supposed to be included with connected?
 
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Old 01-21-2011, 09:46 PM
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I thought this was a firm Yes. Thanks to your question, though, I'm not sure. However, after scouring MINI's online advertising and documentation I cannot find any official mention of the Mission Control feature.

The last information I had on the subject came from Motoringfile.com This was the basis for my response. At that time Motoringfile stated that the Mission Control feature was part of the MINI Connected feature set also going so far as to specify that system could be enabled/disabled at will. It's also worth mentioning that at the time of that piece on Motoringfile, no Connected enabled cars were available in the US. It's possible that something changed in the time between the information Motoringfile received and the arrival of the first Connected-equipped vehicles in the US.

Hopefully I have some luck unearthing this feature (if its there) when I pick my car up.
 

Last edited by biggripper; 01-22-2011 at 09:42 AM. Reason: Retraction
  #5  
Old 01-22-2011, 10:31 AM
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Original post has been updated to reflect Pandora function.
 
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Old 03-20-2011, 06:47 PM
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Video is out of syc with audio too!

The video lags behind the sound...I think they are working on this but it's an issue.
 
  #7  
Old 03-23-2011, 05:19 AM
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Which Y-cable should be used in order not to face any problems? Does anyone know the item code to order?
 
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