R50/53 Group buy on cravenspeed dipstick?
#176
Did you get the right one? The one you show looks more like the R53 stick?
#178
#179
Well, one of us is confused, and it's probably me. The dipstick shipping was not free. It is $6.00, at least that is what I paid. If you got the dipstick with the incorrect o-ring, the shipping of the correct o-ring from Craven IS free. You need to use the link on the Cravenspeed.com site to get the replacement free o-ring.
#180
Well, one of us is confused, and it's probably me. The dipstick shipping was not free. It is $6.00, at least that is what I paid. If you got the dipstick with the incorrect o-ring, the shipping of the correct o-ring from Craven IS free. You need to use the link on the Cravenspeed.com site to get the replacement free o-ring.
I get it now. Regardless the dude on the phone at WMW wasn't to friendly about it.
#181
Standard Procedure
Well that's a shame. I know most others have always given a break as the volume goes up like Helix for example:
There's been enough support for another GB that we're going to start one early this year. Once again, we'll ship immediately at the end of the Group Buy, which will be March 1, 2013. We'll honor the same price as the fall intercooler deal which was $599. To sweeten the pot, if we get 20 participants, we'll ship the intercoolers for free*, and if we get 30 participants we'll lower the price to $579. That's $170 savings from the normal price (plus free shipping). .
#182
So when i talked to the the guy at WMW this morning about my order he said they wouldn't ship it out till thurs. or fri cause they were waiting on the correct o-rings. I thought thats cool as long as they send me the right part.
Well just a couple of minutes ago i get an email saying it shipped
So either they shipped out the dipstick with the wrong o-ring or they suddenly got some more o-rings in.
Well just a couple of minutes ago i get an email saying it shipped
So either they shipped out the dipstick with the wrong o-ring or they suddenly got some more o-rings in.
#183
So when i talked to the the guy at WMW this morning about my order he said they wouldn't ship it out till thurs. or fri cause they were waiting on the correct o-rings. I thought thats cool as long as they send me the right part.
Well just a couple of minutes ago i get an email saying it shipped
So either they shipped out the dipstick with the wrong o-ring or they suddenly got some more o-rings in.
Well just a couple of minutes ago i get an email saying it shipped
So either they shipped out the dipstick with the wrong o-ring or they suddenly got some more o-rings in.
#184
So when i talked to the the guy at WMW this morning about my order he said they wouldn't ship it out till thurs. or fri cause they were waiting on the correct o-rings. I thought thats cool as long as they send me the right part.
Well just a couple of minutes ago i get an email saying it shipped
So either they shipped out the dipstick with the wrong o-ring or they suddenly got some more o-rings in.
Well just a couple of minutes ago i get an email saying it shipped
So either they shipped out the dipstick with the wrong o-ring or they suddenly got some more o-rings in.
Sorry if you thought I was rude, I was just trying to be very clear about the shipping since you said you had seen otherwise and were very upset that it wasn't.
We will continue shipping R56+ dipsticks as soon as we have the orings.
#185
We're selling a $63 part, now lets say we are making $10 on this part. If we take $5-6 out of that $10 profit for shipping, then subtract credit card fees, then add the cost of business employees, electricity, and so on. How are we suppose to stay in business? This is exactly why it is hard to get vendors to do a group buy.
As a Vendor the idea of a group buy is cut profit for a group and make it up on the volume, because the group gives you a guarantee on the min you are going to sell.
Now Helix has run Group buys on their intercoolers 5+ times. At what point does the customer realize that it's just a sale?? If they are going to run a buy every 3-4 months, then customers just wait for the buy and get them. Marketing at it's finest, a sale with free shipping.
#186
we're selling a $63 part, now lets say we are making $10 on this part. If we take $5-6 out of that $10 profit for shipping, then subtract credit card fees, then add the cost of business employees, electricity, and so on. How are we suppose to stay in business? This is exactly why it is hard to get vendors to do a group buy.
as a vendor the idea of a group buy is cut profit for a group and make it up on the volume, because the group gives you a guarantee on the min you are going to sell.
Now helix has run group buys on their intercoolers 5+ times. At what point does the customer realize that it's just a sale?? If they are going to run a buy every 3-4 months, then customers just wait for the buy and get them.
Now helix has run group buys on their intercoolers 5+ times. At what point does the customer realize that it's just a sale?? If they are going to run a buy every 3-4 months, then customers just wait for the buy and get them.
But they also are the distributor of the part so they probably have more margin to play with.
That could be why you can only discount a $74.95 item 16% to $62.95 plus $6 shipping.
Maybe had Craven decided to do this directly they may have been able to knock a few more % points off.
I won't argue with that, I mean looks like it worked for Helix:
Bottom line: If you don't ask you may not get it.
If you do ask; what's the worst thing they might say: No.
But most importantly in all this, Thank You !!!
Thank you for all you do for all of us Mini lovers.
I know we're far better off having you out there than not.
Happy Motoring
#189
WOW so these guys charge $6 to ship this thing, expedited in a well packaged box for $6 and its a big deal? ahahahahah hilarious
there was a glitch, they're fixin it (and quickly at that) and shipping the fix for free!
I'm new to the whole mini thing and all the vendors I have seen on here and have bought from (about $2000 worth in the last couple months) have been fantastic!
Here's to looking forward to a future of "tuning" with these vendors.. coming from the VW world these guys are a breath of fresh air... thanks again!
there was a glitch, they're fixin it (and quickly at that) and shipping the fix for free!
I'm new to the whole mini thing and all the vendors I have seen on here and have bought from (about $2000 worth in the last couple months) have been fantastic!
Here's to looking forward to a future of "tuning" with these vendors.. coming from the VW world these guys are a breath of fresh air... thanks again!
#190
WOW so these guys charge $6 to ship this thing, expedited in a well packaged box for $6 and its a big deal? ahahahahah hilarious
there was a glitch, they're fixin it (and quickly at that) and shipping the fix for free!
I'm new to the whole mini thing and all the vendors I have seen on here and have bought from (about $2000 worth in the last couple months) have been fantastic!
Here's to looking forward to a future of "tuning" with these vendors.. coming from the VW world these guys are a breath of fresh air... thanks again!
there was a glitch, they're fixin it (and quickly at that) and shipping the fix for free!
I'm new to the whole mini thing and all the vendors I have seen on here and have bought from (about $2000 worth in the last couple months) have been fantastic!
Here's to looking forward to a future of "tuning" with these vendors.. coming from the VW world these guys are a breath of fresh air... thanks again!
If we don't show appreciation. They will stop making parts for our cars. We should be thankfull for the great vendors we have left.
#191
my MK1 VW's for the last 8 years were from the late 70's and early 80's so I hear that parts loud and clear! finding a company that made and sold parts was a godsend.. lol
no negativity meant by my post to everyone else but geez, give these guys some slack!
#192
I got my new o ring direct from Cravenspeed on Thursday. I expected in an envelope with a stamp. Instead it was in a bubble pack. I was even hesitant to put in for the o ring, since the original one fit. I even considered asking for the specs so I could just go to the local hardware store, but they made so easy to order I couldn't resist.
I couldn't be more satisfied!!
I couldn't be more satisfied!!
#193
After not having been on NAM for a couple of years, I was REALLY pleased to see that the Craven dipstick is back! And, even happier to catch the group buy!!! I just placed an order.
To all who may who have qualms about the price, or the lack of free shipping, or whatever - my advice is, JUMP on this deal! I had to take the front of my car off a few years ago to get to be able to get to the dipstick tube to retrieve a 4 inch piece of broken stock dipstick that was STUCK at the bottom of the tube!
While there was a silver lining, in that I learned how to take off the front of the car, and thus added another topic to my "Girl's Guide to..." posts, it took all the *%$# day....
Thank you, Astro and thank you, WMW!!!
Melanie
To all who may who have qualms about the price, or the lack of free shipping, or whatever - my advice is, JUMP on this deal! I had to take the front of my car off a few years ago to get to be able to get to the dipstick tube to retrieve a 4 inch piece of broken stock dipstick that was STUCK at the bottom of the tube!
While there was a silver lining, in that I learned how to take off the front of the car, and thus added another topic to my "Girl's Guide to..." posts, it took all the *%$# day....
Thank you, Astro and thank you, WMW!!!
Melanie
#194
Thanks Melanie, Enjoy!
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#195
After not having been on NAM for a couple of years, I was REALLY pleased to see that the Craven dipstick is back! And, even happier to catch the group buy!!! I just placed an order.
To all who may who have qualms about the price, or the lack of free shipping, or whatever - my advice is, JUMP on this deal! I had to take the front of my car off a few years ago to get to be able to get to the dipstick tube to retrieve a 4 inch piece of broken stock dipstick that was STUCK at the bottom of the tube!
While there was a silver lining, in that I learned how to take off the front of the car, and thus added another topic to my "Girl's Guide to..." posts, it took all the *%$# day....
Thank you, Astro and thank you, WMW!!!
Melanie
To all who may who have qualms about the price, or the lack of free shipping, or whatever - my advice is, JUMP on this deal! I had to take the front of my car off a few years ago to get to be able to get to the dipstick tube to retrieve a 4 inch piece of broken stock dipstick that was STUCK at the bottom of the tube!
While there was a silver lining, in that I learned how to take off the front of the car, and thus added another topic to my "Girl's Guide to..." posts, it took all the *%$# day....
Thank you, Astro and thank you, WMW!!!
Melanie
(((adoring fan )))
#196
I just might post more, you never know!
I'm so glad that I did post what I did before, because I had to redo wires in my interior LED lighting system and I completely forgot what-went-where....so I had to go back to my old post and look at the photos - it was SOOOO much easier!
Now I am back to enjoying the ambient orange glow inside the cabin at night - I just love it, and it looks so cool in the Chili Red interior!
Your Winnie looks really cute, BTW
Cheers,
Melanie
#197
Good morning, NAM. Sounds like we ran into a problem over the weekend. Well, the solution is already in place, so fear not.
Almost all of the dipsticks for this group buy were assembled just last week as quickly as possible to get them out to you. It looks like the one's that were made last week were made with the wrong o-ring. Not a cheap one, not the one out of the wrong bin (we are better organized than that). We got sent the wrong size, then we went ahead and sent you the wrong size. Either way, I know it is our fault, and we apologize. Here is how we are going to fix it;
http://www.cravenspeed.com/dipstick-o-ring/
Follow the link, put the free part in your cart, and checkout for free. We'll have the correct sized o-rings here tomorrow and we'll send them right back out as soon as we can.
Thanks for your patience and understanding, I am sorry about the error.
-=Kellen
Almost all of the dipsticks for this group buy were assembled just last week as quickly as possible to get them out to you. It looks like the one's that were made last week were made with the wrong o-ring. Not a cheap one, not the one out of the wrong bin (we are better organized than that). We got sent the wrong size, then we went ahead and sent you the wrong size. Either way, I know it is our fault, and we apologize. Here is how we are going to fix it;
http://www.cravenspeed.com/dipstick-o-ring/
Follow the link, put the free part in your cart, and checkout for free. We'll have the correct sized o-rings here tomorrow and we'll send them right back out as soon as we can.
Thanks for your patience and understanding, I am sorry about the error.
-=Kellen
Got my replacement/correct o-ring the other day! Just wanted to thank you again for the swift and seamless response to our dilemma! It now fits like a glove.
#198
Very good, Thanks!
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#200
Thanks, G33KGUY. Much appreciated.
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