R50/53 My service advisor made me a gift...
#1
My service advisor made me a gift...
Hi motorers!
First, here's the story...
I got my MINI in for a broken shifter bushing and cables 2 weeks ago @ Lauderdale MINI.
They messed with the parts orders... twice. So for a 4 hours job, they had to keep my car for 2 weeks.
My service advisor told me he would give me a discount for the errors... He made his best to get a discount on the labor : 100$/hour instead of 118$/hr.
But when I went to pick-up my car, Lamont (my service advisor) told me to go to the cashier and see him before leaving...
He had some gifts for me :
A MINI bag
![](https://www.northamericanmotoring.com/gallery/data/500/MINI_Lauderdale_s_gifts.JPG)
A ///M shirt
![](https://www.northamericanmotoring.com/gallery/data/500/MINI_Lauderdale_s_gifts_2_.JPG)
a MINI Beanie Knit Hat With Headphones
![](https://www.northamericanmotoring.com/gallery/data/500/medium/MINI_Lauderdale_s_gifts_1_.JPG)
I was really amazed and couldn't believe a service advisor would do this. He's really a nice guy and takes care of its customers.
Since my MINI is not covered by the warranty, he also loan me a car for the 2nd week.
So, 2 thumbs up for Lamont @ Lauderdale MINI !!!
I moved to Miami not a long time ago, but I've been to Miami with my MINI 3 times before that, and went to Lauderdale MINI every time. Once for a service, once for a overheating problem (blown radiator fans) and once jsut to say hello lol
to Lauderdale MINI and Lamont!
First, here's the story...
I got my MINI in for a broken shifter bushing and cables 2 weeks ago @ Lauderdale MINI.
They messed with the parts orders... twice. So for a 4 hours job, they had to keep my car for 2 weeks.
![Frown](https://www.northamericanmotoring.com/forums/images/smilies/frown.gif)
My service advisor told me he would give me a discount for the errors... He made his best to get a discount on the labor : 100$/hour instead of 118$/hr.
But when I went to pick-up my car, Lamont (my service advisor) told me to go to the cashier and see him before leaving...
He had some gifts for me :
A MINI bag
A ///M shirt
a MINI Beanie Knit Hat With Headphones
I was really amazed and couldn't believe a service advisor would do this. He's really a nice guy and takes care of its customers.
![Thumbs Up](https://www.northamericanmotoring.com/forums/images/smilies/thumb-up.gif)
Since my MINI is not covered by the warranty, he also loan me a car for the 2nd week.
So, 2 thumbs up for Lamont @ Lauderdale MINI !!!
I moved to Miami not a long time ago, but I've been to Miami with my MINI 3 times before that, and went to Lauderdale MINI every time. Once for a service, once for a overheating problem (blown radiator fans) and once jsut to say hello lol
![Thumbs Up](https://www.northamericanmotoring.com/forums/images/smilies/thumb-up.gif)
![Thumbs Up](https://www.northamericanmotoring.com/forums/images/smilies/thumb-up.gif)
#4
#7
Join Date: Nov 2002
Location: Burning-Ham Alabama
Posts: 10,170
Likes: 0
Received 2 Likes
on
2 Posts
Trending Topics
#9
It's just a few novelty items, send him a thank-you note or something if you wish, but really now, you don't have to ask him out to dinner or anything... ![Wink](https://www.northamericanmotoring.com/forums/images/smilies/wink.gif)
![LOL](https://www.northamericanmotoring.com/forums/images/smilies/lol.gif)
![tongue](https://www.northamericanmotoring.com/forums/images/smilies/tongue.gif)
That is good, though, that he took responsibility for his screw-up(s) and threw in some nice items. From what I've heard, not every dealer will make that sort of gesture. Glad it worked out in the end!
BTW: The title of the thread indicates that he made you the gifts. Did he knit the beanie himself? 'Cause that would be a little weird... I know we're supposed to be close with our dealers and all, but that's just going too far man.
![Wink](https://www.northamericanmotoring.com/forums/images/smilies/wink.gif)
![LOL](https://www.northamericanmotoring.com/forums/images/smilies/lol.gif)
![tongue](https://www.northamericanmotoring.com/forums/images/smilies/tongue.gif)
That is good, though, that he took responsibility for his screw-up(s) and threw in some nice items. From what I've heard, not every dealer will make that sort of gesture. Glad it worked out in the end!
BTW: The title of the thread indicates that he made you the gifts. Did he knit the beanie himself? 'Cause that would be a little weird... I know we're supposed to be close with our dealers and all, but that's just going too far man.
![LOL](https://www.northamericanmotoring.com/forums/images/smilies/lol.gif)
#13
#20
![Confused](https://www.northamericanmotoring.com/forums/images/smilies/confused.gif)
![Roll](https://www.northamericanmotoring.com/forums/images/smilies/roll.gif)
Thread
Thread Starter
Forum
Replies
Last Post
chandler_vt
F55/F56 :: Hatch Talk (2014+)
51
04-29-2017 08:08 AM
ECSTuning
Vendor Announcements
0
08-19-2015 12:51 PM