R56 Does Your Dealer Know the Facts?
#1
Does Your Dealer Know the Facts?
I just called my dealer because my computer says I don't need an oil change till 3/2009 (car purchased 3/2007). The tech informed me that new cars only required oil changes every 2 years, not 1.
So I called MINI, since the manual says change oil at least once a year. The genius there told me that the computer will readjust itself depending on conditions. So I asked why it would readjust downward, since despite how many miles I drive, I'll be due for an oil change by at least 3/2008. Hmmmmm...
Called the dealer back and he admitted the prior tech was wrong, and my computer was probably set wrong initially.
I'll probably show up for my oil change next March, and get some story about how they can't do it, because my computer says not to.
You'd think with so few dealers in the country (mine is 60 miles away), the ones they do have would know what's going on....
So I called MINI, since the manual says change oil at least once a year. The genius there told me that the computer will readjust itself depending on conditions. So I asked why it would readjust downward, since despite how many miles I drive, I'll be due for an oil change by at least 3/2008. Hmmmmm...
Called the dealer back and he admitted the prior tech was wrong, and my computer was probably set wrong initially.
I'll probably show up for my oil change next March, and get some story about how they can't do it, because my computer says not to.
You'd think with so few dealers in the country (mine is 60 miles away), the ones they do have would know what's going on....
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I got a jack and a screw driver, a tow hook, a breaker bar and a key for the wheel locks, all under the truck carbet in a black kit.
did you get the tow hook? cause the threads are like 8 Threads per inch on a 14mm bolt....very odd thread. And may be difficult to tow other wise.
#11
Since 2002 MINI has operated the oil changes on the service indicator OR once a year regardless of mileage.
#12
? you didn't get a jack?
I got a jack and a screw driver, a tow hook, a breaker bar and a key for the wheel locks, all under the truck carbet in a black kit.
did you get the tow hook? cause the threads are like 8 Threads per inch on a 14mm bolt....very odd thread. And may be difficult to tow other wise.
I got a jack and a screw driver, a tow hook, a breaker bar and a key for the wheel locks, all under the truck carbet in a black kit.
did you get the tow hook? cause the threads are like 8 Threads per inch on a 14mm bolt....very odd thread. And may be difficult to tow other wise.
Thankfully my dealer came through and gave me the missing jack and lug wrench (props to Spencer at MINI of the Main Line in Philly for this).
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The manual is sometimes wrong (Hill Assist is listed as a function ASC and also of DSC). Having worked on software manuals, I know that it is difficult to keep them contemporary with a quickly changing product. Someone probably just forgot to remove Hill Assist from ASC when it was moved to DSC.
The dealers are often clueless. My MA asked MINI for training on the NAV, but nothing was provided. My NAV was the first one he had been able to play with. There have been numerous reports of dealers not understanding how to properly update the OBC software.
Posts in forums often have errors...
I've heard the minimum of 1 per year from my MA, probably quoting the manual. I would be very surprised if the dealer didn't honor what the manual says. If I couldn't convince them, I'd certainly do it myself.
The dealers are often clueless. My MA asked MINI for training on the NAV, but nothing was provided. My NAV was the first one he had been able to play with. There have been numerous reports of dealers not understanding how to properly update the OBC software.
Posts in forums often have errors...
I've heard the minimum of 1 per year from my MA, probably quoting the manual. I would be very surprised if the dealer didn't honor what the manual says. If I couldn't convince them, I'd certainly do it myself.
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Why do you think there are options they get in Europe and we can’t get here? There is a difference in a MINI built EU spec and one built for US spec. Even the limited GP had EU seats and other things not on the US editions. And this was a very limited run of MINIs. If they use the very same manual there are going to be discrepancies.
#20
Wrong-O!
Why do you think there are options they get in Europe and we can’t get here? There is a difference in a MINI built EU spec and one built for US spec. Even the limited GP had EU seats and other things not on the US editions. And this was a very limited run of MINIs. If they use the very same manual there are going to be discrepancies.
Why do you think there are options they get in Europe and we can’t get here? There is a difference in a MINI built EU spec and one built for US spec. Even the limited GP had EU seats and other things not on the US editions. And this was a very limited run of MINIs. If they use the very same manual there are going to be discrepancies.
#21
when i was looking for a car the Gti dealer told me that the car had helical LSD and a wishbone suspension...i had to explain to him how wrong he was, and then felt bad that he might have told others that.
My MINI dealer at leasts never says yes or no until he checks it out and then tells me the answer.
#22
Honestly, did you actually check the toolkits on every car on the lot since February? Time to find a new hobby...
#23
And then there's the reason I started this thread. My CBS system said my oil change wasn't due until 3/09, and the dealer tech confirmed that false information.
Instead of teaching them about the cars, MINI just gave them a title that made them seem smarter, Motoring Advisor.
Last edited by jascooper; 10-30-2007 at 12:10 PM.
#24
I saved about $500 on my car because the MA didn't know that the iPod adapters had changed in the 07's, and both the price and install costs had gone up.
And then there's the reason I started this thread. My CBS system said my oil change wasn't due until 3/09, and the dealer tech confirmed that false information.
Instead of teaching them about the cars, MINI just gave them a title that made them seem smarter, Motoring Advisor.
And then there's the reason I started this thread. My CBS system said my oil change wasn't due until 3/09, and the dealer tech confirmed that false information.
Instead of teaching them about the cars, MINI just gave them a title that made them seem smarter, Motoring Advisor.
#25
If you buy a car in March 2007, and MINI requires yearly oil changes, how can the date possibly be later than March 2008? It doesn't matter if you drive 50 miles or 50,000. Computers are stupid. They can only go by what's programmed into them. Obviously some software programmer failed to consider this. Or if it is set manually at the factory, someone couldn't read a calendar.