R56 Lexus leads, Hyundai improves, Infiniti drops in J.D. Power 2009 Initial Quality
#1
Lexus leads, Hyundai improves, Infiniti drops in J.D. Power 2009 Initial Quality
#5
You gotta read the rules before you consider the results. As I recall stuff that gets your car docked includes having a hard time figuring out how to adjust the seats and mirrors, brake dust, did the sales rep show you all the goodies on delivery, goofy stuff like that. It has almost nothing to do with how hot the car is to drive and how well it holds up over time.
#7
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#8
Does anyone have a link to the rules for this? I'm planning on getting a MCS, but a car that isn't reliable is the worst thing in the world to me. I've had a few problems with my BMW, but it is still cool. I got a 96 Dodge Avenger, the first year they came out, and it was a nightmare. Fortunately, I got it with my brother's employee pricing and I was able to get rid of it four months later without it costing me too much.
Is this something for concern? I'm sitting here with egg on my face because I've been telling my wife for years that I don't want her to get a Range Rover Sport because of their reliability and then this.
Is this something for concern? I'm sitting here with egg on my face because I've been telling my wife for years that I don't want her to get a Range Rover Sport because of their reliability and then this.
#9
Does anyone have a link to the rules for this? I'm planning on getting a MCS, but a car that isn't reliable is the worst thing in the world to me. I've had a few problems with my BMW, but it is still cool. I got a 96 Dodge Avenger, the first year they came out, and it was a nightmare. Fortunately, I got it with my brother's employee pricing and I was able to get rid of it four months later without it costing me too much.
Is this something for concern? I'm sitting here with egg on my face because I've been telling my wife for years that I don't want her to get a Range Rover Sport because of their reliability and then this.
Is this something for concern? I'm sitting here with egg on my face because I've been telling my wife for years that I don't want her to get a Range Rover Sport because of their reliability and then this.
Initial quality perception should be the title.
#10
Does anyone have a link to the rules for this? I'm planning on getting a MCS, but a car that isn't reliable is the worst thing in the world to me. I've had a few problems with my BMW, but it is still cool. I got a 96 Dodge Avenger, the first year they came out, and it was a nightmare. Fortunately, I got it with my brother's employee pricing and I was able to get rid of it four months later without it costing me too much.
Is this something for concern? I'm sitting here with egg on my face because I've been telling my wife for years that I don't want her to get a Range Rover Sport because of their reliability and then this.
Is this something for concern? I'm sitting here with egg on my face because I've been telling my wife for years that I don't want her to get a Range Rover Sport because of their reliability and then this.
#11
#13
I was interested in seeing how folks here would react to this review.
I clipped this quote from the JD Powers website here - http://tiny.pl/32nj
"Initial Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand."
What I get from that is complex non-intuitive controls rank as bad as a breakdown in the initial quality phase of this review.
I have to say the MINI is the least intuitive vehicle I've ever driven. The problem of having to have an owner's manual with you and video's to explain the windshield wipers etc. would lead to a last place ranking I would think.
I'm a guy that for 20 years has designed user interfaces for software, trained a lot of folks on how to use computers and so on, but the interface for the MINI is from outer space as far as I'm concerned.
Cute gadgets don't get it. It's a fun car to drive, and appears to be well made - but the designers of the controls need to go back to school as far as I'm concerned.
I clipped this quote from the JD Powers website here - http://tiny.pl/32nj
"Initial Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand."
What I get from that is complex non-intuitive controls rank as bad as a breakdown in the initial quality phase of this review.
I have to say the MINI is the least intuitive vehicle I've ever driven. The problem of having to have an owner's manual with you and video's to explain the windshield wipers etc. would lead to a last place ranking I would think.
I'm a guy that for 20 years has designed user interfaces for software, trained a lot of folks on how to use computers and so on, but the interface for the MINI is from outer space as far as I'm concerned.
Cute gadgets don't get it. It's a fun car to drive, and appears to be well made - but the designers of the controls need to go back to school as far as I'm concerned.
Last edited by j730d; 06-23-2009 at 09:38 AM.
#15
There is no link, you'd have to be a CR member to get behind their wall and see rankings.
#16
Consumer Report has excellent reliability rating for R55/R56 Mini. Keeps in mind CR only sends out survey after you drive your car for sometime, which is more useful than "initial quality rating" or "open box quality impression" in my book.
Last edited by nickminir56; 06-23-2009 at 01:05 PM. Reason: Image Attachment
#18
If you asked me my opinion on the car the first day it rained and I needed to figure out the wipers, I'd have rated it badly. It probably helps that I read all about the rattles and came from a rattletrap Ford convertible.
9 months later I still love this car. But it is not intuitive. It takes getting used to.
9 months later I still love this car. But it is not intuitive. It takes getting used to.
#19
I just bought mine on Saturday. Spent half the day going over the owners manual and trying to orient myself to everything. And still on Monday I hit the wiper stalk and started getting intermittent wipers and I could not turn them off at first! I am still trying to totally figure them out after getting caught in a storm last night. Other than that I have a high pitched whistle that increases with rpm. It could be normal for the car but I dont know so I will be taking it the the dealer to check it.
So far this is a cool little car but I agree it takes some getting used to with the controls, driver settings etc. I think someone that buys a MINI is an enthusiast and is more in tune with their car than someone that buys a Honda Civic to get from point A to point B. They are happy the car starts and drives. I want Porsche quality out of my MINI.
So far this is a cool little car but I agree it takes some getting used to with the controls, driver settings etc. I think someone that buys a MINI is an enthusiast and is more in tune with their car than someone that buys a Honda Civic to get from point A to point B. They are happy the car starts and drives. I want Porsche quality out of my MINI.
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