R56 Bmw/mini Reps On Nam?
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Join Date: Jun 2010
Location: Vancouver Island, Canada
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Seriously though, it would be nice if MINI monitored these threads and were proactive about helping out to resolve problems.
2 People dedicated to checking in on NAM would save tons of calls into the dealers and into MINI themselves.
Even if those people pointed us to a FAQ about common issues and how to resolve them... that would go a long way.
2 People dedicated to checking in on NAM would save tons of calls into the dealers and into MINI themselves.
Even if those people pointed us to a FAQ about common issues and how to resolve them... that would go a long way.
#13
Seriously though, it would be nice if MINI monitored these threads and were proactive about helping out to resolve problems.
2 People dedicated to checking in on NAM would save tons of calls into the dealers and into MINI themselves.
Even if those people pointed us to a FAQ about common issues and how to resolve them... that would go a long way.
2 People dedicated to checking in on NAM would save tons of calls into the dealers and into MINI themselves.
Even if those people pointed us to a FAQ about common issues and how to resolve them... that would go a long way.
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#17
Exactly, like as if a few people start noticing a common fault in the cars and then someone steps in "incognito" and puts out the flame. Like for instance, I'm trying to figure out why i only get 19-21 MPG's after they reflashed my computer for the one year service. A few people have said that they had the same problem and others are saying that that's not right. But then a few people will go on and on about how 19-21 MPG's is correct. Yeah right. Just a thought.......
#19
Yeah I kind of figured yall were joking
But in reality, I can see the other side (playing devil's advocate).
It's a liability to really help because it could be indirectly showing fault or whatever. Think of that one person who goes into a dealership and reads something on here from a representative of mini and calls it out. It would just take one person to do that.
Honestly if I was in their position I would answer basic questions but it would almost be a liability for me. What you may think is a normal answer might not be to corporate Mini. I don't know if they also make you sign some sort of agreement about social websites. I know I do and I work for a bank.
But in reality, I can see the other side (playing devil's advocate).
It's a liability to really help because it could be indirectly showing fault or whatever. Think of that one person who goes into a dealership and reads something on here from a representative of mini and calls it out. It would just take one person to do that.
Honestly if I was in their position I would answer basic questions but it would almost be a liability for me. What you may think is a normal answer might not be to corporate Mini. I don't know if they also make you sign some sort of agreement about social websites. I know I do and I work for a bank.
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