R56 Which SoCal MINI do you take your MINI in for service?
#26
07-13-2013, 04:27 PM
As people rarely post when they have a positive experience with a dealer... after my complaining earlier in the thread, I thought I should update with my latest (positive) experience with Crevier Mini service dept.
After finally giving up on the interior dash lighting problem, I took it in for them to look at (among other things) and after many days at the dealership they have finally found (and fixed) the problem.
They kept me updated with what was happening, let me know when parts were delayed, what they were doing with the car, what had been tried, etc. So, overall, a very positive experience.
A big thumbs up to Jason (and the techs) at Crevier Mini for getting everything working again and keeping me informed.
After finally giving up on the interior dash lighting problem, I took it in for them to look at (among other things) and after many days at the dealership they have finally found (and fixed) the problem.
They kept me updated with what was happening, let me know when parts were delayed, what they were doing with the car, what had been tried, etc. So, overall, a very positive experience.
A big thumbs up to Jason (and the techs) at Crevier Mini for getting everything working again and keeping me informed.
But why must we complain and complain and complain to get anything done!
Answer....95% of people when told NO walk away, it's the 5% of us who are persistent that get what's due to us! The almighty buck is again king!
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