R56 JD Power: MINI Cooper 2011
#1
JD Power: MINI Cooper 2011
Hi, I am new to this forum. I am considering getting a Mini Cooper for my first car (recently graduated college and started working my first job). After test driving one, I fell in love with it. I'm doing research to see if this is the right car for me.
I saw that on JD Power: http://autos.jdpower.com/research/MI...back/index.htm the 2011 model was an award recipient, with a 5/5 stars on dependability. Why is it that only this model has such high ratings on dependability while the older and newer models did not?
Then on US News: http://usnews.rankingsandreviews.com...I_Cooper/2011/ it says that JD Power ranked this same 2011 model with only 2/5 stars on dependability. I am confused with these two conflicting pieces of information.
I am considering getting a pre-owned 2011 or 2012 Mini Cooper.
I saw that on JD Power: http://autos.jdpower.com/research/MI...back/index.htm the 2011 model was an award recipient, with a 5/5 stars on dependability. Why is it that only this model has such high ratings on dependability while the older and newer models did not?
Then on US News: http://usnews.rankingsandreviews.com...I_Cooper/2011/ it says that JD Power ranked this same 2011 model with only 2/5 stars on dependability. I am confused with these two conflicting pieces of information.
I am considering getting a pre-owned 2011 or 2012 Mini Cooper.
#2
The short version of the story is this:
Both the Cooper and the Cooper S have some issues with mechanical reliability. The general consensus is that those problems are much worse for the Cooper S. You can look to consumer reports for similar findings (although I don't really advocate for the publication, but they're correct here).
Personally, I average over $1k-2k a year on mechanical fixes of my S (not including normal maintenance items) including replacing transmission seals, HPFP (this one is actually an extended warranty item), bad sensors, etc. I still have it because: a) it's paid off, and (b) it's a lot of fun. Others will say they've had no mechanical problems, and that's great, but it isn't the norm.
So: Cooper = not bad reliability. Cooper S = fun, but be prepared to spend some money on repairs.
For more information on the detailed problems people have, look in the stock problems sub-forum.
Both the Cooper and the Cooper S have some issues with mechanical reliability. The general consensus is that those problems are much worse for the Cooper S. You can look to consumer reports for similar findings (although I don't really advocate for the publication, but they're correct here).
Personally, I average over $1k-2k a year on mechanical fixes of my S (not including normal maintenance items) including replacing transmission seals, HPFP (this one is actually an extended warranty item), bad sensors, etc. I still have it because: a) it's paid off, and (b) it's a lot of fun. Others will say they've had no mechanical problems, and that's great, but it isn't the norm.
So: Cooper = not bad reliability. Cooper S = fun, but be prepared to spend some money on repairs.
For more information on the detailed problems people have, look in the stock problems sub-forum.
#4
Great that you've had so little trouble Minirab. Based on your experience here, would you say that's typical? I probably wouldn't.
Oh yeah. One more concern with the Cooper S, bought used:
The state of the engine (like all used cars) is highly dependent on the care of the previous owner. Unfortunately, BMW/MINI specify and provide oil changes at intervals that are far too long to maintain the car in good working order, so even an owner that followed the recommended maintenance schedule might have problems.
Again, this is less of a concern with the Cooper. Either way though, I would ask to see maintenance records that showed oil changes far more frequently than the MINI-recommended 10-15k miles.
Oh yeah. One more concern with the Cooper S, bought used:
The state of the engine (like all used cars) is highly dependent on the care of the previous owner. Unfortunately, BMW/MINI specify and provide oil changes at intervals that are far too long to maintain the car in good working order, so even an owner that followed the recommended maintenance schedule might have problems.
Again, this is less of a concern with the Cooper. Either way though, I would ask to see maintenance records that showed oil changes far more frequently than the MINI-recommended 10-15k miles.
#5
#6
The most important thing you can possibly get on your Mini Cooper is a good warranty.
An out of warranty Mini Cooper is just a gamble that you will get lucky and not have problems and problems on any Mini Cooper means $$$$.
If you do go for an out of warranty then I strongly recomend you stay away from the turbocharged models and standart transmissions(the standards are bullitt proof but weak clutches which cost$$$ to fix).
What I would very strongly recomend is that you find an nice low mileage 2012 or later Mini Cooper at a Mini Cooper or BMW dealership and negotiate they certify it as an CPO car.
This would insure the car is gone over with a fine tooth comb at the dealerships and give you an extended two year/100K mile warranty by BMW/Mini Cooper which could be worth the cars weight in gold, so to speak.
An out of warranty Mini Cooper is just a gamble that you will get lucky and not have problems and problems on any Mini Cooper means $$$$.
If you do go for an out of warranty then I strongly recomend you stay away from the turbocharged models and standart transmissions(the standards are bullitt proof but weak clutches which cost$$$ to fix).
What I would very strongly recomend is that you find an nice low mileage 2012 or later Mini Cooper at a Mini Cooper or BMW dealership and negotiate they certify it as an CPO car.
This would insure the car is gone over with a fine tooth comb at the dealerships and give you an extended two year/100K mile warranty by BMW/Mini Cooper which could be worth the cars weight in gold, so to speak.
#7
Yes, the 2012 Mini Cooper I'm looking at is a CPO from Mini Hawaii with extended warranty until 2018/100k miles. It was a previously leased car. It's white, which is my must have color However, I'm aware that with their CPO extended warranty, it doesn't cover for maintenance/wear and tear things, which can get pretty $$$ for a Mini Cooper too, or for any European cars for that matter. Which is why I still haven't pulled the trigger. Everyone is telling me to find a used Japanese car because they're reliable and I won't have to put any money into it. I can't see myself driving anything besides a Mini Cooper though. I'm sure maintenance can't be too bad for a 2012 Mini Cooper right???? It's only 2 years old.. I don't mind shelling out $500/year on maintenance (during warranty), but anything more than that might be a little too much for me.
My plans are to drive this car for 3 years (leaving 1 year of warranty left) and then selling it and upgrading to a Paceman or a newer Mini Cooper
My plans are to drive this car for 3 years (leaving 1 year of warranty left) and then selling it and upgrading to a Paceman or a newer Mini Cooper
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#8
If you can get a decent price on that 2012 with the CPO coverage added to the factory warranty then I believe you've found your Mini.
The maintenance on a standard non-turbo with the automatic is minimal, basicly just the oil changes and down the road brake pads.
The only way purchasing an extended maintenance program could be justified would be if you were to purchase a standard shift transmission as the clutches tend not to last and the cost of that alone would then justify an extended maintenance program.
Sounds to me as if you've found the right car if you'r wanting a Mini.
The maintenance on a standard non-turbo with the automatic is minimal, basicly just the oil changes and down the road brake pads.
The only way purchasing an extended maintenance program could be justified would be if you were to purchase a standard shift transmission as the clutches tend not to last and the cost of that alone would then justify an extended maintenance program.
Sounds to me as if you've found the right car if you'r wanting a Mini.
#9
Great that you've had so little trouble Minirab. Based on your experience here, would you say that's typical? I probably wouldn't.
Oh yeah. One more concern with the Cooper S, bought used:
The state of the engine (like all used cars) is highly dependent on the care of the previous owner. Unfortunately, BMW/MINI specify and provide oil changes at intervals that are far too long to maintain the car in good working order, so even an owner that followed the recommended maintenance schedule might have problems.
Again, this is less of a concern with the Cooper. Either way though, I would ask to see maintenance records that showed oil changes far more frequently than the MINI-recommended 10-15k miles.
Oh yeah. One more concern with the Cooper S, bought used:
The state of the engine (like all used cars) is highly dependent on the care of the previous owner. Unfortunately, BMW/MINI specify and provide oil changes at intervals that are far too long to maintain the car in good working order, so even an owner that followed the recommended maintenance schedule might have problems.
Again, this is less of a concern with the Cooper. Either way though, I would ask to see maintenance records that showed oil changes far more frequently than the MINI-recommended 10-15k miles.
#10
Totally agree with you. If that was the only data point, I wouldn't hold this opinion. So I combine that knowledge with my own experience (also of limited value, admittedly) and almost every survey of automotive reliability I've seen (which is worth a lot, as far as I'm concerned).
And then talk to the people who really know the cars (I have a tuner/builder I trust, which might be different than others).
So when I combine all that and weigh it against the occasional people who post that they've had no problems, I reach my conclusion.
And then talk to the people who really know the cars (I have a tuner/builder I trust, which might be different than others).
So when I combine all that and weigh it against the occasional people who post that they've had no problems, I reach my conclusion.
#11
Totally agree with you. If that was the only data point, I wouldn't hold this opinion. So I combine that knowledge with my own experience (also of limited value, admittedly) and almost every survey of automotive reliability I've seen (which is worth a lot, as far as I'm concerned).
And then talk to the people who really know the cars (I have a tuner/builder I trust, which might be different than others).
So when I combine all that and weigh it against the occasional people who post that they've had no problems, I reach my conclusion.
And then talk to the people who really know the cars (I have a tuner/builder I trust, which might be different than others).
So when I combine all that and weigh it against the occasional people who post that they've had no problems, I reach my conclusion.
#12
My conclusion is the R56S (Cooper S) from 2007-2013 are not what I would call reliable and have a set of common mechanical problems, often exacerbated by BMW/MINI's inadequate suggested maintenance schedule. Some would argue that more recent cars are more reliable, but they commonly have fewer miles, so I'm not convinced yet.
I have an R56S, and I'm keeping it for the other reason: it's efficient (in fuel) and is more fun than any other car I've had. I'm willing to tolerate the problems because I enjoy it.
If you want the most reliable car, buy a Honda. But it won't be nearly as much fun.
I have an R56S, and I'm keeping it for the other reason: it's efficient (in fuel) and is more fun than any other car I've had. I'm willing to tolerate the problems because I enjoy it.
If you want the most reliable car, buy a Honda. But it won't be nearly as much fun.
#13
Yes, the 2012 Mini Cooper I'm looking at is a CPO from Mini Hawaii with extended warranty until 2018/100k miles. It was a previously leased car. It's white, which is my must have color However, I'm aware that with their CPO extended warranty, it doesn't cover for maintenance/wear and tear things, which can get pretty $$$ for a Mini Cooper too, or for any European cars for that matter. Which is why I still haven't pulled the trigger. Everyone is telling me to find a used Japanese car because they're reliable and I won't have to put any money into it. I can't see myself driving anything besides a Mini Cooper though. I'm sure maintenance can't be too bad for a 2012 Mini Cooper right???? It's only 2 years old.. I don't mind shelling out $500/year on maintenance (during warranty), but anything more than that might be a little too much for me.
My plans are to drive this car for 3 years (leaving 1 year of warranty left) and then selling it and upgrading to a Paceman or a newer Mini Cooper
My plans are to drive this car for 3 years (leaving 1 year of warranty left) and then selling it and upgrading to a Paceman or a newer Mini Cooper
#15
When your free maintenance runs out Yesti is correct, dealerships charge quite a bit but if you do not have an Mini Cooper dealership perform your regularly scheduled maintenance, be absolutly certain that you keep a log book on everything you do including copies of all reciepts.
If you should need warranty work you will have to prove that you have been performing that maintenance.
If you should need warranty work you will have to prove that you have been performing that maintenance.
#16
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I have an '11 with a June 11 build date. I have hair under 18K miles on it and I've had zero issues. But, as you can see, I don't drive it much. I've only had 2 oil changes in it's life and I do plan on keeping this car for a little while (~5 years).
Actually, I have had a few issues but they are minor:
I do plan on keeping it for a while unless it starts to give me too much trouble. Of course, YMMV.
Actually, I have had a few issues but they are minor:
- Squeeks and rattles. It squeeks more when it's cold but it's not too bad. Most of them go away when it gets warm.
- Overhead door lights. Not sure what kinda electrical gremlin I have there but every once in a while they just come on. I haven't bothered telling the dealer because it's intermittent and can't be duplicated readily.
- Sunroof doesn't close when it's hot outside. It does close, you just have to use some finesse with the switch. If I just push the switch like normal the roof closes all the way then slides back. But if I nudge it, and close it little by little, it closes. This doesn't bother me too much either.
I do plan on keeping it for a while unless it starts to give me too much trouble. Of course, YMMV.
#17
If you buy this car, dont go to the dealer unless absolutely necessary for covered warranty work. Immediately change the engine oil since the leaser probably never did it or maybe once in the past 2 years (have to assume the worst). The dealer rates are ridiculous, you can get oil changes for much less elsewhere. If you have a mechanically inclined friend (or yourself) you can literally change the oil parked in a parking stall by extracting it out the dipstick tube since the filter is accessible from the top of the engine. Brake pads are easy to change, as are brake/transmission fluid.
#19
#20
I would love to know how to change my oil, brake pads, brake, and transmission fluids myself. I will definitely start reading up some stuff. My friend did tell me though (a guy) that the first time he tried changing his oil himself, the head gasket fell off or something like that.
#21
I have an '11 with a June 11 build date. I have hair under 18K miles on it and I've had zero issues. But, as you can see, I don't drive it much. I've only had 2 oil changes in it's life and I do plan on keeping this car for a little while (~5 years).
Actually, I have had a few issues but they are minor:
I do plan on keeping it for a while unless it starts to give me too much trouble. Of course, YMMV.
Actually, I have had a few issues but they are minor:
- Squeeks and rattles. It squeeks more when it's cold but it's not too bad. Most of them go away when it gets warm.
- Overhead door lights. Not sure what kinda electrical gremlin I have there but every once in a while they just come on. I haven't bothered telling the dealer because it's intermittent and can't be duplicated readily.
- Sunroof doesn't close when it's hot outside. It does close, you just have to use some finesse with the switch. If I just push the switch like normal the roof closes all the way then slides back. But if I nudge it, and close it little by little, it closes. This doesn't bother me too much either.
I do plan on keeping it for a while unless it starts to give me too much trouble. Of course, YMMV.
My dealer sets the OBC at 6K.. which suits me fine. I think thats fair. As long as the oil looks ok... and its full you'll be ok.
Take it in early... you can... most folks don't know that Mini will take your car as long as its UNDER 1K due for a change. I take mine early...
As for the sunroof, its a known TSB, and an easy adjustment to fix.
#22
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