Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).

Nav / Radio / Center Console Frozen

Thread Tools
 
Search this Thread
 
  #1  
Old 06-27-2007, 07:49 AM
Sinthanius's Avatar
Sinthanius
Sinthanius is offline
1st Gear
Thread Starter
Join Date: Mar 2007
Posts: 40
Likes: 0
Received 0 Likes on 0 Posts
Nav / Radio / Center Console Frozen

Ever since I bought my 07 MCS the nav / center console kept restarting and finally after 2 weeks of Micro$oft windows-like restarts it finally locked up on me, and now it just displays the mini logo. BMW in all their wisdom designed the entire thing into one computer (NAV, Radio, CD, Bluetooth etc)

I took it into the dealership in north hollywood, they were baffled and didn't know where to begin. Two days pass and they've ordered another nav computer in hopes it will fix the problem.

Well, the point I guess to this post is to see if anyone else with a 07 NAV is having this problem. I know MINI dealerships do not give out rentals, but north hollywood was kind enough to give me one for free.

 
  #2  
Old 06-27-2007, 07:51 AM
Loony2N's Avatar
Loony2N
Loony2N is offline
6th Gear
Join Date: Feb 2007
Posts: 15,966
Likes: 0
Received 1 Like on 1 Post
Haven't had that problem... and why do you say MINI dealers don't give out rentals. I assume you mean loaners, and, generally, they do.
 
  #3  
Old 06-27-2007, 08:54 AM
BludyL's Avatar
BludyL
BludyL is offline
3rd Gear
Join Date: Apr 2007
Location: Washington DC
Posts: 159
Likes: 0
Received 0 Likes on 0 Posts
I've continously had problems with bluetooth connections to my Nav/Phone system and my Motorola Q phone. The other day I was driving, got a call, hit Accept call, and it froze. It had the Name of the Caller. I couldn't hit the home button or in anyway use the joystick

What sucked is that I was on my way to a location that I had never been to, so my Nav was useless. I pulled over, shut off the car for a few minutes and started it back up. Right back to the same thing.

So I called to get directions, got there, then an hour later walked back out and everything was back to normal.
 
  #4  
Old 06-29-2007, 08:43 AM
Sinthanius's Avatar
Sinthanius
Sinthanius is offline
1st Gear
Thread Starter
Join Date: Mar 2007
Posts: 40
Likes: 0
Received 0 Likes on 0 Posts
Car is still at the dealership
 
  #5  
Old 06-29-2007, 11:18 PM
JeffreyC's Avatar
JeffreyC
JeffreyC is offline
4th Gear
iTrader: (1)
Join Date: May 2007
Location: Fontana, CA
Posts: 340
Received 2 Likes on 1 Post
I bought my 07 MCSa in No. Hollywood as well. My nav has been working fine. It's the voice recognition system that hasn't worked since day one.

Have you had service there before? If so, how is it?
 
  #6  
Old 06-30-2007, 01:00 AM
SimpsonGI's Avatar
SimpsonGI
SimpsonGI is offline
Coordinator :: Emerald MINI Car Club
Join Date: Jun 2007
Location: Eugene, OR
Posts: 1,790
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by JeffreyC
I bought my 07 MCSa in No. Hollywood as well. My nav has been working fine. It's the voice recognition system that hasn't worked since day one.

Have you had service there before? If so, how is it?
It sounds as if you need to take in for service to get the voice recognition system fixed. It is a known issue that has intermittently plagued people. From what I understand it takes a software upgrade to fix it.

When mine is delivered in August, that is one of the things I'm going to check before I drive off the lot.
 
  #7  
Old 06-30-2007, 09:31 AM
JeffreyC's Avatar
JeffreyC
JeffreyC is offline
4th Gear
iTrader: (1)
Join Date: May 2007
Location: Fontana, CA
Posts: 340
Received 2 Likes on 1 Post
Originally Posted by SimpsonGI
It sounds as if you need to take in for service to get the voice recognition system fixed. It is a known issue that has intermittently plagued people. From what I understand it takes a software upgrade to fix it.

When mine is delivered in August, that is one of the things I'm going to check before I drive off the lot.
Terrific idea. Except that the dealers I've called so far seem to know nothing about the problem nor any software ugrade that would fix the problem they know nothing about. So far, that would be Brecht, Crevier, Assel and Mini of Universal City (all so Cal).
 
  #8  
Old 07-01-2007, 01:36 PM
Hancho's Avatar
Hancho
Hancho is offline
Neutral
Join Date: May 2007
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
I had the Nav system freeze on me today. My wife was driving, i was playing around with setting on the nav system, switched over to FM and screen froze. Any button that where pushed had no affect on the screen (looked like it was trying to pull the RDS info from the FM station), however, the system seemed to be operating fine (short of the display being froze) as we could change radio stations and use voice commands. We pulled over, shut off the car, restarted, still froze.

I eventually ended up pulling the connector next to the radio fuse in the fuse box (in hopes of disconnecting the batt from the SatNav and causing a hard reset). Turned the car back on, SatNav started with the Mini logo and has been working fine since.

Very frustrating as the car is only two days old, if it happens again I'll check with the dealer to see if this is a known problem (no high hopes for that).
 
  #9  
Old 07-05-2007, 06:49 AM
Sinthanius's Avatar
Sinthanius
Sinthanius is offline
1st Gear
Thread Starter
Join Date: Mar 2007
Posts: 40
Likes: 0
Received 0 Likes on 0 Posts
UPDATE:

Dealership has ordered multiple parts - its still at the dealership . .

I asked them why it was taking so long (almost 2 weeks for a god-damn NAV) their response was "we're following procedure". I don't know guys - what should I do? Is there anything I can do? This is ridiculous the car has less than 2,000 miles - and I'm paying payments for a car I can't drive
 
  #10  
Old 07-05-2007, 06:52 AM
Loony2N's Avatar
Loony2N
Loony2N is offline
6th Gear
Join Date: Feb 2007
Posts: 15,966
Likes: 0
Received 1 Like on 1 Post
It seems to be the MINI way. I love the car, but MINI the company has been the most unresponsive, illogical, unconcerned car company I have ever dealt with. I am beginning to believe they see it as part of the cult and actually cultivate it.
 
  #11  
Old 07-06-2007, 05:04 PM
cnolan
cnolan is offline
2nd Gear
Join Date: Apr 2007
Posts: 137
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by LynnEl
It seems to be the MINI way. I love the car, but MINI the company has been the most unresponsive, illogical, unconcerned car company I have ever dealt with. I am beginning to believe they see it as part of the cult and actually cultivate it.
I saw this and thought of Fry's Electronics (if you live near one you know what I mean). HORRIBLE service and staff knowledge, great selection and usually great prices.

Anyway, I need to bring ours in next week for a door issue, the passenger door won't open if locked (even with 2 pulls). Requires unlock first.
 
  #12  
Old 07-06-2007, 09:19 PM
Sinthanius's Avatar
Sinthanius
Sinthanius is offline
1st Gear
Thread Starter
Join Date: Mar 2007
Posts: 40
Likes: 0
Received 0 Likes on 0 Posts
Hey guys - I got it back after 2 weeks ... they supposedly fixed it, here is what the service sheet says:

NAV IS NOT WORKING CHECK AND ADVICE. FOUND MOST BUS ENCODED INCORRECTLY. MOST BUSD WAS DOWN RI CCC CONTROL UNIT. CHECKED CONNECTIONS. FOLLOW TEST PLAN B6500-6115, RESULT WAS POSSIBLE MOST RING ENCODED INCORRECTLY OR CONTROL UNIT. SUBMITTED PUMA 11109820 TRIED PROGRAMMING CCC FIRST, BUT STILL NO RESPONSE. SWAPPED CCC UNIT RADIO AGAIN WORKING, BUT NO NAV DISPLAY. PROGRAMMED MOST W/ OPTICALLY JUMP, BUT STILL NO RESPONSE. RESET BATTERY TWICE DURING TEST AND PROCEDURES. USING GT1 AND PUMA DIRECTIONS I WAS ABLE TO STABLIZE THE CCC UNIT AND PROGRAMMED ONCE AGAIN. STILL NO RESPONSE, WITH GTI PERFORM TEST PLAN S6512 - 50001 CREATE BOOT FILE AND ENCODED CCC. CC BEGAN TO WORK CORRECTLY
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
igzekyativ
MINIs & Minis for Sale
34
07-16-2020 12:54 PM
ECSTuning
Vendor Announcements
0
08-19-2015 12:51 PM
xraycat
R56 :: Hatch Talk (2007+)
6
08-12-2015 02:36 PM
ECSTuning
Vendor Announcements
0
08-12-2015 01:24 PM
ECSTuning
Vendor Announcements
0
08-07-2015 08:02 AM



Quick Reply: Nav / Radio / Center Console Frozen



All times are GMT -7. The time now is 07:03 PM.