I am looking for feedback on recent service experiences at Long Beach MINI - I am a first time poster - long time multiple owner - I will take the good and bad.

 

Hey there. Its funny how you've asked about experiences at Long Beach Mini. Long Beach Mini is where I purchased my 2006 Mini and where I used to go for service. I've always read that Long Beach Mini has had the greatest service in town, however from my experience I wonder if this is true. Many of the sales personnel have been arrogant and careless regarding my concerns and questions about the service performed on my vehicle. One repulsive person in particular is the sales manager Richard, I simply can't stand him. I've spoken to other staff at the dealership and they've acknowledged that this is a common complaint. Anyways don't take my word, I'd shop around and compare service at different dealerships. I hope this helps