Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Cooper (R50), Cabrio (R52), and Cooper S (R53) MINIs.

The Yo-Yo Chronicles

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  #251  
Old 02-17-2004, 06:02 PM
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>>...speaking of "the fix" from MINI, I would like to tenitively announce that MINI has said they will contact me as soon as a fix is "approved", and I will be the first person outside the engineering group to recieve "the fix". This way I can let you guys know ASAP when "the fix" is finished and on its way to the dealerships!

Now this sounds promising....I am patient...very patient. Nothing happens fast with these large organizations unless there are lawsuits, injuries, and bad press. Since the Yo-Yo is just really annoying....

Fantastic work Ryan, thanks for your dilligence.
 
  #252  
Old 02-17-2004, 06:29 PM
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>>I'm with MINI USA. An important reminder : Modification of your vehicle or installation of any non-approved aftermarket performance accessory will void the MINI new passenger car limited warranty. Components attached to the vehicle which alter the original engineering and/or operating specifications will void the MINI new passenger car limited warranty. Components attached to the vehicle that result in damage to other original components will also void the MINI new passenger car limited warranty coverage. Feel free to call us at 866 ASK.MINI if you need any further clarification.
>>

Well, at least we know that MINI is subscribed to this thread!

 
  #253  
Old 02-17-2004, 08:25 PM
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One more for the list:

July '03 build '03 MCS- TD72119. Yo-Yo in 2nd and 3rd, 2000-3500 RPM. Worse when cold; has been mitigated to some extent by v.36 DME update.

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  #254  
Old 02-17-2004, 08:46 PM
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>>I'm with MINI USA. An important reminder : Modification of your vehicle or installation of any non-approved aftermarket performance accessory will void the MINI new passenger car limited warranty. Components attached to the vehicle which alter the original engineering and/or operating specifications will void the MINI new passenger car limited warranty. Components attached to the vehicle that result in damage to other original components will also void the MINI new passenger car limited warranty coverage. Feel free to call us at 866 ASK.MINI if you need any further clarification.
>>

^^^this makes me very angry!^^^ [edited to be more constructive]
let me get this right: correcting the engineering screw-up will void my warranty, so you want me to drive around with the stock drivabiilty problem? I'm appauled at this canned MINIDivision response, and I will not tolerate schotty engineering.

Ok, MINI is gettin' a phone call from me tomorrow first thing, this little disclaimer from MINIDivision is pointing a finger in the wrong direction. I certainly hope there is a HUGE miscommunication within MINIUSA/ASKMINI.
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  #255  
Old 02-17-2004, 08:52 PM
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Hear hear Ryan.....but I think you meant ar$e seeing as they want us to use boot and bonnet.

I think this was a little CYA on their part for anyone opening the valve and doing your spring fix. I don't see a way they would tell the zip tie fix - unless you go to the dealer with the zip-tie installed
 
  #256  
Old 02-17-2004, 10:27 PM
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Hope this does not offend anyone but if you are in your early 20s and own a Mini, you should give your self allot of credit; thus
the following sentence refers to NON CAR PEOPLE as seen in the those ridiculous Mini Gear Brochures.

I will admit, the Mini Brochure does have a some cool stuff, and some suitable items for small kids; its that tight clothing that just does not fit anyone I know.

I am not sure that Mini will ever want to admit that their intended target market for the U.S.A. of 18-26 year old bell bottom wearing and mindless hipsters bought few if any Minis; its the old hippies that now have grown up and become adults, that actually had the spare change to by these nifty little buggers.

Mini needs to realize that Mini Owners are in the same league as far as intelligence, income bracket, and access to attorneys, as BMW owners.

http://www.ftc.gov/bcp/conline/pubs/...s/warranty.htm

Many of us can afford vehiclest2 to 3 times the price of a Mini which we drive by choice.

For me the Mini is not a transition vehicle to BMW; been there, done that! M3, which I highly recomend!

My other cars now are an A6 Audi and Miata.

I bought a mini because of Magic associated with it. Mini is one of the first world my Son learned to speak!


If Mini USA is not careful, they will create a bitter atmosphere around the Mini which will extinguish all the good-will associated with it.

I say we cut Mini some slack and let them do their job as long as they remember to treat us like adults and not teenagers!

I can recomend a Book called "Raving Fans" for all at Mini USA as required reading.


Just my thoughts

Fon J




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  #257  
Old 02-17-2004, 11:04 PM
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Rye, I think they just dont want to use your fix. They would owe you royalties!

Long live the Ryefix™!
 
  #258  
Old 02-17-2004, 11:18 PM
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Fonjozy is right on for me. My last car was an 98 M3 which was the seventh BMW I've owned over 20 years. I chose the Mini but could afford almost any BMW.

I may not be the typical Mini buyer but BMW needs to know they should earn the loyalty of Mini owners.
 
  #259  
Old 02-17-2004, 11:34 PM
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Ryephile, I am right there with you in the way you have responded. I wish I would have sent my original post unedited, but I really didn't want to get banned from this fine site. I hope "they" are not so stupid that they can't read sarcasm.

I've said this before and I know there's a chance I'm way off, but I'm going to air it again anyway...has anybody proven that this MINI DIVISION sender is real? I remember when they first started posting that it seemed like a wind up to me. Could a moderator please confirm that MINI DIVISION is really MINI USA and who is it at MINI USA that gets on here and sends crap posts like the one on this topic?

Thank you,

Ken

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  #260  
Old 02-17-2004, 11:43 PM
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One more thing...

Ryephile started this thread Dec 31, 2003. The last line of his long post was, "Thank you for reading. MINI Division please respond!". Typical that it would take them (if it is "them&quot almost two months to do so.


Ken

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  #261  
Old 02-17-2004, 11:50 PM
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>>I've said this before and I know there's a chance I'm way off, but I'm going to air it again anyway...has anybody proven that this MINI DIVISION sender is real?

There is a post by a moderator (DiD?) that states MINIDivision is posting from a BMW/MINI ip address. They are real.
 
  #262  
Old 02-18-2004, 08:40 AM
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Rye,

geeez that wos harsh Long overdue - well deserved.

The people at MINI/BMW couldn't give a flying flip about us as a comunity. - they are only interested in bottom line $$. Their marketing is farcical in view of their actions.

Who would have thought that BMW would have produced a car with these engineering errorS?

It's not just the YOYO. It was over a year before they may have found a fix for the extremely dangerous BOG, and the notorious STUMBLE. Evidently they produced some without these issues and then infected some with "new" software.

Did we say BMW - naaaa, that doesn't sound right - BMW wouldn't do that? Not only did they do it, they continued to do it for a long time.

Now where is Jack Pitney while all this is going down? Hiding under a 745 somewhere I guess.

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  #263  
Old 02-18-2004, 08:48 AM
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Originally posted by efcmini:
I've said this before and I know there's a chance I'm way off, but I'm going to air it again anyway...has anybody proven that this MINI DIVISION sender is real?
Originally posted by early_apex:
There is a post by a moderator (DiD?) that states MINIDivision is posting from a BMW/MINI ip address. They are real.
early_apex is correct.

Every post MINI Division has made has come from BMWNA in New Jersey. Mark Ferguson has met with the people that make up MINI Division on his trip to MINIUSA in New Jersey. MINI Division is real.

That established, I'd like to comment a little on MINI Division's post.

Originally posted by MINIDivision:
I'm with MINI USA. An important reminder : Modification of your vehicle or installation of any non-approved aftermarket performance accessory will void the MINI new passenger car limited warranty. Components attached to the vehicle which alter the original engineering and/or operating specifications will void the MINI new passenger car limited warranty. Components attached to the vehicle that result in damage to other original components will also void the MINI new passenger car limited warranty coverage. Feel free to call us at 866 ASK.MINI if you need any further clarification.
I'm a little surprised that MINI Division posted.

However, given that they did post, I'm not at all surprised at the response. Look at it from MINIUSA's perspective. Here we have a customer developed stop gap measure (until MINI comes out with something official) that improves the driveablity, but it is still an unsanctioned fix. Even if MINI does eventually approve a similar fix, by definition, only your MINI dealer can perform a warranty repair.

That said, there was a spirit of cooperation between Ryephile and MINI, with MINI Engineering evaluating the Ryephile fix. In my opinion, MINI Division's post is disappointing in light of that.

Dave

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  #264  
Old 02-18-2004, 09:34 AM
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I would have to say that "Corporate Greed" is really starting to be a problem in this day in age! You have several large corporate scandals and it seems that corporations are no longer walking the fine line between customer satisfaction/loyalty/quality products and the $$ bottom line. It looks like some Companies have just decided to go for the $$ bottom line.

I can't wait for Minidivision to notify us regarding the YO YO fix. It would certainly make for a more enjoyable riding experience. But, I am simply going to wait and see how this unfolds, because if the potentially dangerous "Stumble" did not trigger a voluntary recall or even a notice to customers to upgrade software to fix the "Stumble", I am not sure the YO YO fix will either?!?!

Scared by what I read/hear,
Cj

>>Rye,
>>
>>geeez that wos harsh Long overdue - well deserved.
>>
>>The people at MINI/BMW couldn't give a flying flip about us as a comunity. - they are only interested in bottom line $$. Their marketing is farcical in view of their actions.
>>
>>Who would have thought that BMW would have produced a car with these engineering errorS?
>>
>>It's not just the YOYO. It was over a year before they may have found a fix for the extremely dangerous BOG, and the notorious STUMBLE. Evidently they produced some without these issues and then infected some with "new" software.
>>
>>Did we say BMW - naaaa, that doesn't sound right - BMW wouldn't do that? Not only did they do it, they continued to do it for a long time.
>>
>>Now where is Jack Pitney while all this is going down? Hiding under a 745 somewhere I guess.
>>
>>_________________
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  #265  
Old 02-18-2004, 01:19 PM
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>>That said, there was a spirit of cooperation between Ryephile and MINI, with MINI Engineering evaluating the Ryephile fix. In my opinion, MINI Division's post is disappointing in light of that.
>>
>>Dave

We can only hope the post did not come from PK's department in NJ. That would truly be a shame, right Fellas?


 
  #266  
Old 02-18-2004, 01:31 PM
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I guess MINIDivision has thrown down the gauntlet in this case. What appeared to have been cooperation has become a case of aping corporate policy instead. Since the community cannot come up with a viable fix on it's own without being threatened with voiding the vehicle warranty, all the while getting nothing in the way of an official fix (or even acknowledgement there is even a problem) it looks like time to play hardball ourselves.

Class action, anyone?

 
  #267  
Old 02-18-2004, 03:30 PM
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--->Koopah - I got in touch with PK today and expressed my extreme dissapointment concerning the posted MINIDivision comment. He said he will find out who posted that and why, get back to me. I feel this is a case where the left hand isn't talking to the right

Let's give MINI a chance to respond in a more constructive manner before drawing up Class Action paperwork.
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  #268  
Old 02-18-2004, 06:11 PM
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I just read this whole thread with great interest. I have an Oct 03 build (77052) and have not experienced the Yo Yo. I commend Ryan for his hard work and research. Once again he proves himself to be a standout leader in this community. That said, I would urge patience in dealing with MINI. The recent post by MINI Division was unfortunate and ill considered, but to me not all that surprising. They have acknowledged that they are working on the problem. They are probably afraid that silence is consent.

Let's not loose sight of the fact that Ryan's dealer has already attempted several warranty repairs without balking in spite of his numerous mods, including (I believe) a pulley. That's got to be worth some good will. Please don't get me wrong. I feel your pain. I just think that if MINI says they are working on a fix, that could be taken at face value and they be given a chance to come through.

 
  #269  
Old 02-18-2004, 09:00 PM
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It is accurate that Motor City MINI has tried to be helpful in lending a hand in my research. Now, while my dealership has been helpful to a point, MINI technicians simply lack the technical expertise to diagnose an inherent design flaw like the Stumble or Windshield-issue or the Yo-Yo. As one MINI-tech put it; "...if it isn't in the diagnostic computer, we can't fix it." According to my drivability testing, none of the engine modifications made any impact, positive or negative, on the Yo-Yo. The dealership knew to not spout off a blanket statement because they understood the nature of the problem, even though they couldn't fix it.
 
  #270  
Old 02-19-2004, 05:28 AM
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>>--->Koopah - I got in touch with PK today and expressed my extreme dissapointment concerning the posted MINIDivision comment. He said he will find out who posted that and why, get back to me. I feel this is a case where the left hand isn't talking to the right
>>
>>Let's give MINI a chance to respond in a more constructive manner before drawing up Class Action paperwork.


I'm with you there Ryan. It seems that MINI's post might be highly contrary to the recent efforts to close the credibility gap. At least your call yesterday alerted MINI to its own culpability in destroying credibility with its customer base. Someone at MINI is now aware that not all of MINI Customer Relations is on the "same page".

By the same token, the recent progress you and Mark have made should be respected until proven otherwise (within a reasonable time period, of course). From the customer side, I personally believe that a Class Action suit (at this stage) would raise the same "contradictory" issues with MINI as MINI's ill-advised post raised with us.

My 2 pence,

 
  #271  
Old 02-19-2004, 08:21 AM
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I took delivery in November 2003; car is an '04. Yoyo is severe after 5,200 miles.
 
  #272  
Old 02-19-2004, 08:58 AM
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We'll all be out of warranty before they respond.

The se area rep said its a characteristic of the car - there fore there will be no fix.

He is connected to PK's office.

They say one thing and do another.
 
  #273  
Old 02-19-2004, 11:57 AM
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Sounds like a "Class Action" is in order.
 
  #274  
Old 02-19-2004, 12:07 PM
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>>Sounds like a "Class Action" is in order.

I've seen it done before with VW.
 
  #275  
Old 02-19-2004, 05:47 PM
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The latest update. 67 listed so far.

TD50353 03/02 travelkids
TD51104 05/02 911RSAmerica
TD51401 05/02 2Cool
TD52855 06/02 BeerBrewer
TD53564 06/02 cpeters
TD54313 06/02 capsfan13
TD56015 ??/02 sambusik
TD57170 08/02 weeber
TD58121 10/02 ScottG
TD58221 09/02 Mike87
TD58445 09/02 RECOOP
TD60679 10/02 DaveNagy
TD61199 11/02 cooper44
TD62476 11/02 mudshark
TD64498 12/02 Minimoto
TD67615 03/03 tme
TD67984 ??/03 jgalvin
TD68072 04/03 SB
TD68136 04/03 coopstas
TD68953 04/03 Darxar
TD69237 05/03 mmanasas
TD69433 05/03 allen_shelton
TD69664 05/03 Tugboat
TD69722 05/03 orthomini
TD70585 06/03 Wastik
TD70666 06/03 agokart
TD71389 06/03 manoo
TD71389 06/03 manoo
TD72119 07/03 indygomini
TD72531 07/03 brit-in-usa
TD73370 ??/03 reshultz
TD73852 09/03 minionrails
TD74156 ??/03 fishey72
TD74337 09/03 KatanaPilot
TD74370 09/03 Ken G
TD74679 09/03 Greg B
TD74723 09/03 apexer
TD75054 09/03 mczinn
TD75106 09/03 fuzzyface
TD75257 09/03 dimi_mcs
TD75287 09/03 Michael30340
TD75554 09/03 MidMichMini
TD75586 09/03 Koopah
TD76176 10/03 Ryephile
TD76442 10/03 Chad B
TD76754 10/03 JustGo4It_
TD77119 10/03 countrym
TD77442 10/03 LeeL
TD77948 10/03 rgonzalez
TD78393 11/03 johnnycircuit
TD78632 11/03 mgessouroun
TD78920 11/03 h_lank
TD79087 11/03 earlyapex
TD79183 11/03 d2mini
TD79457 11/03 MiniChristina
TD79661 11/03 Parklife
TD79674 11/03 stew7710
TD80285 ??/03 ZFXR
TD80331 12/03 hnbrown
TD81147 12/03 jdgross
TD82228 01/04 AmRov


TD ???? 09/03 Spanky_03
no vin 09/03 mbur1024
TD75xxx 10/03 jblow
no vin 10/03 Big&Mini
no vin 11/03 savage65
no vin 12/03 zfxr


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