Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).

Engine needs replacement after only 3.5 years; excellent condition to toast in a day

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  #76  
Old 07-01-2013 | 11:23 AM
Batmobox's Avatar
Batmobox
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So after reporting my grievances to Mini Cooper HQ as well as speaking to the GM of the dealership, Mini has agreed to offer the car back to me as well as cover most of the repairs. I must say that I am very impressed by the GM and his willingness to correct the problem.

Thank you all for your support and advice!
 
  #77  
Old 07-01-2013 | 11:31 AM
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pmsummer
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Joined: Mar 2012
Posts: 1,091
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From: Jack Coffee Hays County, Republic of Texas
Originally Posted by Batmobox
So after reporting my grievances to Mini Cooper HQ as well as speaking to the GM of the dealership, Mini has agreed to offer the car back to me as well as cover most of the repairs. I must say that I am very impressed by the GM and his willingness to correct the problem.

Thank you all for your support and advice!
That is GREAT news!
 
  #78  
Old 07-01-2013 | 01:37 PM
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EHans
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Originally Posted by Batmobox
So after reporting my grievances to Mini Cooper HQ as well as speaking to the GM of the dealership, Mini has agreed to offer the car back to me as well as cover most of the repairs. I must say that I am very impressed by the GM and his willingness to correct the problem.

Thank you all for your support and advice!
Excellent!!!!
 
  #79  
Old 07-01-2013 | 02:10 PM
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Agbullet25
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Joined: Dec 2012
Posts: 864
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From: Austin, TX
Agreed that is excellent news! I'm starting to get the feeling that MINI is beginning to realize they're going to have to soak up a lot more repairs and have accepted it rather then try to play hardball with us.
 
  #80  
Old 07-01-2013 | 02:32 PM
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danjreed
6th Gear
Joined: Apr 2013
Posts: 1,894
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From: Philly PA
Very cool to hear. Good luck!
 
  #81  
Old 07-01-2013 | 03:46 PM
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pmsummer
5th Gear
Joined: Mar 2012
Posts: 1,091
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From: Jack Coffee Hays County, Republic of Texas
Originally Posted by Batmobox
So after reporting my grievances to Mini Cooper HQ as well as speaking to the GM of the dealership, Mini has agreed to offer the car back to me as well as cover most of the repairs. I must say that I am very impressed by the GM and his willingness to correct the problem.

Thank you all for your support and advice!
BTW, classy touch on your part amending/updating your original post with the good news.
 
  #82  
Old 07-01-2013 | 09:05 PM
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Agbullet25
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Joined: Dec 2012
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From: Austin, TX
Agreed!
 
  #83  
Old 07-02-2013 | 07:35 AM
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exit74chris
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Joined: Jun 2013
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From: Forked River, NJ
That's great news!

During my VW ownership tenure, I always bought from the dealer not with the best price, but with a great staff. They helped out a lot on my behalf.

FWIW, my 07 VW suffered from both the bad cam and bad leaky waterpump. I never had a coolant smell yet began to lose copious amounts. I always drove on the highway and the pump only leaked under high pressure.
 
  #84  
Old 07-02-2013 | 10:16 AM
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pghJohn1010
1st Gear
Joined: Apr 2013
Posts: 30
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From: Pittsburgh
Bat: Just curious about the general location of your dealers. I assume odds are slim that you are near Pgh, since we don't have a second dealer less than two hours away.
 
  #85  
Old 07-02-2013 | 11:50 PM
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MiniKar
5th Gear
iTrader: (2)
Joined: Oct 2009
Posts: 785
Likes: 33
From: Nevada
Very glad to hear that you re-thought what you had done.

Speaking to Mini HQ and to the Dealership changed the whole outcome of this very large mess.

I can only hope that Mini as a company has changed their way of thinking, and will start taking care of all the loyal Mini owners as they have you.

We love our cars and only want them to Keep Motoring; Why else would we have bought them in the first place.

Good for you and your soon to be repaired Mini !

Thanks Mini, for taking care of your customers !!!!!!!
 
  #86  
Old 07-04-2013 | 10:22 AM
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Josh Rogers
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Joined: Jun 2013
Posts: 8
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I blew a head gasket from not checking coolant levels due to thermostat housing crack. I've learned my lesson and will hopefully soon be selling my Mini. Gotta get rid of it before anything else happens.
 
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Quick Reply: Engine needs replacement after only 3.5 years; excellent condition to toast in a day



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