Sunroof leaking question: Is seal replaced with new cassette?
#1
Sunroof leaking question: Is seal replaced with new cassette?
Hi all,
Two years ago, the sunroof on my daughter's 2007 Mini R56 got stuck in the open postion. It was actually in a weird, crooked angle. We took it to the dealer, and they ended up replacing the 'cassette', which cost $2,700!
Fast forward to today. The passenger floor has been really wet, as water is pooling up there (passenger side only). Internet research pointed us to a leaky sunroof. We found evidence of this when we peeled the headliner back a bit. So, we took it to the dealer, thinking that they would repair it under warranty (from the previous cassette replacement).
They just told us that the sunroof "seal" is bad, and needs to be replaced. I said, "This should be covered under the warranty, correct?". They said, "we never touched the seal, so no, it's not".
This is my question: Is the seal usually changed when a sunroof cassette is replaced? Or is it a totally separate area? I need to know if this is something that they did improperly with the cassette installation.
Thanks in advance!
Andy
Two years ago, the sunroof on my daughter's 2007 Mini R56 got stuck in the open postion. It was actually in a weird, crooked angle. We took it to the dealer, and they ended up replacing the 'cassette', which cost $2,700!
Fast forward to today. The passenger floor has been really wet, as water is pooling up there (passenger side only). Internet research pointed us to a leaky sunroof. We found evidence of this when we peeled the headliner back a bit. So, we took it to the dealer, thinking that they would repair it under warranty (from the previous cassette replacement).
They just told us that the sunroof "seal" is bad, and needs to be replaced. I said, "This should be covered under the warranty, correct?". They said, "we never touched the seal, so no, it's not".
This is my question: Is the seal usually changed when a sunroof cassette is replaced? Or is it a totally separate area? I need to know if this is something that they did improperly with the cassette installation.
Thanks in advance!
Andy
#2
Do you have the receipt for the old sunroof repair ? If you have the part list replaced I can help you out.
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MINI Guru/ MINI Owner Since 2004 | NEW Lifetime Part Replacement | Local Pickup
Milltek | Genuine MINI | Forge Motorsport | NM Engineering | ECS Performance | M7 Speed
Customer Service Hours: 8am-8pm EST|Sales Team Hours: 8am-11pm | SAT 10am-7pm 800.924.5172
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