MINI USA turbocharger extended warranty N18
#1
MINI USA turbocharger extended warranty N18
Supposedly, MINI USA sent out a letter to some owners of cars equiped with the N18 engine, (either earlier this year or late last year) explaining an extended warranty on the turbo. It's supposed to be covered for certain "defects" for up to 10 years or 120K miles. I'm an owner of a Mini with the N18 engine but never received a letter. If anybody received this letter, can you please post the contents of the letter explaining just exactly how to file a warranty claim. Many thanks.
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#5
Supposedly, MINI USA sent out a letter to some owners of cars equiped with the N18 engine, (either earlier this year or late last year) explaining an extended warranty on the turbo. It's supposed to be covered for certain "defects" for up to 10 years or 120K miles. I'm an owner of a Mini with the N18 engine but never received a letter. If anybody received this letter, can you please post the contents of the letter explaining just exactly how to file a warranty claim. Many thanks.
#6
I’m not sure what I will do if they do not take care of this, but my first inclination is to call an attorney, the state Attorney General, and try to contact every media outlet I can find to get this BS out there for people to see!
Last edited by MrGrumpy; 06-06-2018 at 11:18 AM. Reason: Sausage fingers
#7
Did you get help from MINI?
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#8
I ordered a custom Countryman MINI in 2012. I also purchased an extended warranty. The car has been meticulously maintained. It has 114,000 miles on it. Low mileage for a 9 year old car. Now it needs a $5,000 repair because of the oil feed to the turbo engine. MINI USA is saying tough luck, it does not fall under their extended warranty. Seriously, MINI will not stand behind their product? I would be happy to join a lawsuit.
I laugh a little bit about it now, because it’s so absurd, but I was definitely not finding any of it humorous at the time!
They never did do anything to help me in the end. The guys at Seattle MINI really did try to get it covered from their end too, and ended up doing me a solid later on when my HPFP went out, outside of the warranty by about 7000 miles, and it didn’t cost me a dime for a brand new one.
In the end I did the turbo replacement myself in my driveway. It wasn’t too bad, but that’s not for everyone. But I did save at least $1500 on labor, got a little bit bigger turbo and did several other things with the money I saved, including an ECU remap from Mariokart.
Its still a raw deal though, and the corporate end of MINIUSA and BMW North America were just terrible to deal with.
Keep me in mind if you ever hear of a class-action or something..... I would not mind being reimbursed for the parts.
#10
Or like mine, the oil feed was fine, but my wastegate was shot.
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