Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Cooper (R50), Cabrio (R52), and Cooper S (R53) MINIs.

Blown Transmission

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  #101  
Old 09-27-2006 | 01:36 PM
daflake's Avatar
daflake
6th Gear
Joined: Sep 2005
Posts: 3,925
Likes: 2
From: Laurel MD
Originally Posted by riquiscott
Not necessarily. Even though the warranty agreements are written and vetted by lawyers, there is some room for interpretation, because if they spell out every possibility, then the customer's copy wouldn't fit in the glove box!

A court may well decide that MINI is over-reaching by voiding the *entire* warranty based on competitive use. Take the examples I gave earlier - a broken radio or boot paint stain from the rear washer fluid leaking. A judge could easily rule that malfunctions that are obviously unrelated to the competitive use must still be repaired under warranty.

Likewise, what exactly are "competitive events"? Things like poker runs and ralleys are "competitions", but the driving you do during these events is indistinguishable from normal street driving. Hell, a "show-and-shine" can be a "competitive event". So can a car audio sound-off, but no one would deny a transmission claim if it happened at a sound-off while pulling into the judging lanes.

The reason I think MINI may be over-reaching is that warranties have to provide a certain amount of coverage, per state and national laws, and manufacturers cannot void them arbitrarily or capriciously. If they could, MINI could add a clause that says "if you've ever hit the rev limiter, even once, then you've 'abused' your car and the warranty is void". Believe me, they'd love such a clause, because it would give them an 'out' in a lot of warranty claims, but they know it would never fly.

And my personal favourite among over-reaching clauses-- You know those signs in stores saying "we reserve the right to inspect bags, backpacks, and briefcases"? Guess what -- they really can't. If you refuse, they can ask you to leave, but that's the limit of their authority. They can't take your bag from you and rummage through it, no matter what their sign says.

Likewise, if I'm in one of those stores that wants to check my receipt against my purchases as I leave the store, I just keep on walking without stopping. As soon as I paid for those items, they became my personal property, and they have no more right to inspect them than they do asking me to empty my pockets or take off my clothes. When they ask to see my receipt, I just smile and say "no thanks" as I walk by. The look they get on their faces is priceless. But that's as far as it goes, because the stores know they would get their butts sued off if they ever tried to detain a customer for refusing, in the absence of any evidence of theft.

Remember, just because a clause is in a contract doesn't always mean it's enforceable, even if lawyers wrote it.

Scott
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  #102  
Old 09-27-2006 | 01:48 PM
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daflake
6th Gear
Joined: Sep 2005
Posts: 3,925
Likes: 2
From: Laurel MD
Originally Posted by bmovierat
I was going to keep my distance from this thread until I heard something new. However, this is so over the top that I can’t allow this to stand unchallenged. If posting an experience with a dealership’s service department is considered “bashing” so be it. But, I thought this is precisely the reason why this forum exists. People can read my experience, pass it off as a fluke or sour grapes, or they can use it and make their decisions accordingly.

If my post convinces mini owners to avoid autoxing their cars, fine. If my post convinces people in Western Pa to avoid buying a MINI from MINI of Pittsburgh, fine. If my post convinces people to avoid MINIs in general, fine. I want to tell the truth, tell about my experience and let everything else fall where it may. People have to make their own decisions. But, if I am thinking about spending $25K on a new car, I want to have as much information as possible. Under this Web site’s old system, NAM used to have dealer reviews, which I found highly useful 2 1/2 years ago when I was in the market for a MINI. Since that no longer exists, I still think it’s beneficial to discuss one’s experiences with dealerships.

I hope this information can help better the community and I don’t think it’s constructive to be anything but honest about my experience. I’m not going to sugarcoat anything just for the sake of this dealer’s reputation. And, I’m not going to sugarcoat anything about what happened just for the sake of making me look better.

I could have just posted that the tranny exploded while on the road, not while autoxing. I would probably get a lot fewer people bashing me that way, but I’m a big girl; I can take it.

The dealer serviced this vehicle 4 months before this occurred. They misdiagnosed the symptoms of too much drivetrain play when accelerating/decelerating by claiming it was a worn clutch. The dealer could have investigated further, but they refused. They could have replaced this differential or the differential pin and avoid having to have the entire tranny replaced, but they did not.

Perhaps they will claim autoxing caused this part to wear prematurely. I don’t think so. I think the part was either defective or underengineered. If so, then perhaps experiences from future owners will prove this to be a known issue with 05 minis. It might be too late for me, but I hope it can be of some benefit to other people.

Perhaps MINI will use the “competitive driving” clause as reason for voiding the warranty. If it comes to that, I will suck it up, have the car towed to my house and my husband and I will replace the tranny. He is fully capable of doing that since he did a much harder auto tranny replacement and more recently, a complete drivetrain swap in a mid-engine car. Regardless, I think fellow autoxers and MINI owners would benefit from learning of my experience.

Oh, and I do appreciate everyone’s comments, even the negative ones. I like people to be candid, because I really want to know where I stand with this.
Deleted post as it is not worth the argument.
 
  #103  
Old 09-27-2006 | 02:42 PM
eVal's Avatar
eVal
6th Gear
Joined: Dec 2004
Posts: 3,802
Likes: 0
From: SF Bay Area
You know, for everyone regurgitating the manual, you should consider that is a chance that the part is defective, it could be an endemic problem, and that it might be more helpful to offer up any similar incidents for the OP to refer to.

It would not be the first time that BMW/MINI, or other car manufacturers I imagine, to initially blame the customer for an issue that is actually a chronic problem occuring all over the place. It frequently goes a long time with the service finding reasons not to cover a fix before people connect all the failures, diagnose it, find a solution and issue a TSB or recall - if they ever do that is. And often at the dealer level they are clueless, we have had to discover and teach BMW/MINI about issued TSBs and the fixes many times, it is actually pretty sad. We've even been told there is no problem at all, that the behavior is normal (no matter how extreme, like not being able to shift) until we present the TSB/fix. Alternately we have been blamed for things (ie driving the car aggressively caused it, or the V1 caused it, etc ) until we have to prove them wrong and that it is a defective part and/or a problem others are having as well.

So stop bashing the issue about auto-x and see if you know of other instances like this with the same transmission - you might be the next one who has it happen and have them blame you for an over-rev (and I still do not get that reason considering the engine is fine...).
 
  #104  
Old 09-27-2006 | 02:46 PM
Skiploder's Avatar
Skiploder
Banned
Joined: Aug 2004
Posts: 1,328
Likes: 0
Originally Posted by bmovierat
I was going to keep my distance from this thread until I heard something new. However, this is so over the top that I can’t allow this to stand unchallenged. If posting an experience with a dealership’s service department is considered “bashing” so be it. But, I thought this is precisely the reason why this forum exists. People can read my experience, pass it off as a fluke or sour grapes, or they can use it and make their decisions accordingly.

If my post convinces mini owners to avoid autoxing their cars, fine. If my post convinces people in Western Pa to avoid buying a MINI from MINI of Pittsburgh, fine. If my post convinces people to avoid MINIs in general, fine. I want to tell the truth, tell about my experience and let everything else fall where it may. People have to make their own decisions. But, if I am thinking about spending $25K on a new car, I want to have as much information as possible. Under this Web site’s old system, NAM used to have dealer reviews, which I found highly useful 2 1/2 years ago when I was in the market for a MINI. Since that no longer exists, I still think it’s beneficial to discuss one’s experiences with dealerships.

I hope this information can help better the community and I don’t think it’s constructive to be anything but honest about my experience. I’m not going to sugarcoat anything just for the sake of this dealer’s reputation. And, I’m not going to sugarcoat anything about what happened just for the sake of making me look better.

I could have just posted that the tranny exploded while on the road, not while autoxing. I would probably get a lot fewer people bashing me that way, but I’m a big girl; I can take it.

The dealer serviced this vehicle 4 months before this occurred. They misdiagnosed the symptoms of too much drivetrain play when accelerating/decelerating by claiming it was a worn clutch. The dealer could have investigated further, but they refused. They could have replaced this differential or the differential pin and avoid having to have the entire tranny replaced, but they did not.

Perhaps they will claim autoxing caused this part to wear prematurely. I don’t think so. I think the part was either defective or underengineered. If so, then perhaps experiences from future owners will prove this to be a known issue with 05 minis. It might be too late for me, but I hope it can be of some benefit to other people.

Perhaps MINI will use the “competitive driving” clause as reason for voiding the warranty. If it comes to that, I will suck it up, have the car towed to my house and my husband and I will replace the tranny. He is fully capable of doing that since he did a much harder auto tranny replacement and more recently, a complete drivetrain swap in a mid-engine car. Regardless, I think fellow autoxers and MINI owners would benefit from learning of my experience.

Oh, and I do appreciate everyone’s comments, even the negative ones. I like people to be candid, because I really want to know where I stand with this.
A lot of Mini Dealers are sponsoring track events - which I think is misleading considering their warranty stance.

FWIW, my (ex)Dealership was fine with my mods. I never discussed tracking the car with them because I had heard horror stories from BMW and Subie owners about VIN tagging, but I'm sure they had an inkling.

I still consider that my ex-dealership handled the situation correctly - they were upfront about how they would present my issue to the Rep and communicated the whole process to me as it happened.

If they hadn't, I would have probably ended up thinking different of them because MiniUSA's argument changed several times - first it was the mods, then when we used logic about the nature of the mods and the nature of the problem, the focus shifted to the car being "raced". In the end, the made a kinda of joint argument, combining both aspects as a way to deny the coverage.

I sincerely hope that your situation is handled differently and that they take responsibility for a seemingly obvious manufacturing/assembly issue on their part. It has been my limited experience however, that the dealer will tow the manufacturer's line and that the manufacturer will make every attempt to get out of paying for the fix.
 
  #105  
Old 12-20-2006 | 02:52 PM
autoxgod's Avatar
autoxgod
1st Gear
Joined: Apr 2004
Posts: 50
Likes: 0
2005 MINI Cooper Getrag tranny

My 05' Cooper 5 spd tranny just went. Found out from the dealer that they are replacing it under warranty. Only about 12500 miles on it. Initially I thought it was the clutch fiber material or pressure plate finger making scraping noises. I could still drive the car and shift just fine, it just made horendous noises.

I hope the new tranny lasts a lot longer.

My 02' with the Midland tranny held up fine right until I sold it for the 05' with about 25000 miles on it.

Another data point for the masses.

Jim
 
  #106  
Old 08-18-2010 | 01:32 PM
justfortodaybjm's Avatar
justfortodaybjm
Neutral
Joined: Aug 2010
Posts: 2
Likes: 0
my tranny just blew

ok so my tranny juust blew out !!! this is a new tranny its only 1 year old i and it blew out the same way the first one did .. there is a hole exposing the junction between the differential and the gears .. this is ridicoulous! Mini of universal said that it "may be covered under waranty" but its gonna cost m 900 dollars for them to even check it out .. and if it isnt covered then well i have to buy a new one.. The tranny was installed by my personal mechanic. I drive the car easy i dont auto x it at all and well Is this just bad luck??? aparently if it was installed incorrectly then the tranny will be void .. could i hold my mechanic rsponsible? if he installed it wrong?
 
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