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I purchased a set of Ace Arius about a month ago. After a frustrating delay waiting for a missing valve stem... no it wasn't a standard 'get one at any tire shop' stem :smile:. The keys sent with the new bolts both broke, so I sent an angry email and they contacted me the next day. Replacement keys were sent. Then I received an email indicating I would be given a $50 credit on my card (to purchase new lugs/key), as they discovered they were supplied with a bad batch of lugs/keys.
What started off as a bad experience, ended up OK as they took responsibility and did the right thing!
I bought my Exel Race wheels from them about a month ago and it all went super smooth. They were nicely boxed, each wheel was shrunk wrapped inside each box and the wheels went on and were nice and balanced. I would say thumbs up for wheelmax and I have recommended them to my friends.