Help with Edge Racing
#1
Help with Edge Racing
I just got a set of Flick Lex wheels with Toyo T1R tires. For some reason the inside of one of the wheels is not clear coated. I've been calling ER since Monday and have been told that only Alex can handle this. I have yet to speak to him or get him to return my calls. This seems like an easy situation to fix. They send me a new wheel, I have it mounted and balanced and I send the other wheel back to them.
Has anyone else had a similar problem with ER?
Any suggestions on how I can get this resolved?
Thanks!
Has anyone else had a similar problem with ER?
Any suggestions on how I can get this resolved?
Thanks!
#2
I guess I had a somewhat similar problem with a set of Flik/TDR wheels I bought from Edge. One of the wheels had a manufacturing defect, it had tiny little pinholes in the middle of the rim that allowed air to slowly escape. It took an hour ot two to find the leak, and I'm glad I did because I was planning on driving 200 miles to an autocross the following day. Edge themselves didn't take care of it, they had TDR ship me a replacement wheel and I shipped the defective one back. I was out the cost of mounting and balancing the tire, and a week or two's use of the wheel.
Is the lack of clearcoat on the inside of the wheel visible when the wheel is on the car? It's just going to get dirty and covered with brake dust anyways, if it isn't visible, I wouldn't worry about it, but its your car and your wheel, that's a decision you have to make.
-Keith
Is the lack of clearcoat on the inside of the wheel visible when the wheel is on the car? It's just going to get dirty and covered with brake dust anyways, if it isn't visible, I wouldn't worry about it, but its your car and your wheel, that's a decision you have to make.
-Keith
#4
Here's my saga with Edge racing this passed xmas/new years... It worked out in the end, but took a long time to resolve, and Edge Racing perferred take a $$$ loss rather than cut their losses and negotiate.
https://www.northamericanmotoring.co...ht=edge+racing
https://www.northamericanmotoring.co...ht=edge+racing
#5
Thanks for your advice. I see this situation differently. If the wheel isnt clear coated on the inside does that mean that it didn't go through QA? What else is or might be wrong with the wheel?
I didn't intend to buy a wheel that isn't first quality and don't feel like I should settle for that.
I didn't intend to buy a wheel that isn't first quality and don't feel like I should settle for that.
#6
Originally Posted by minibobinva
Thanks for your advice. I see this situation differently. If the wheel isnt clear coated on the inside does that mean that it didn't go through QA? What else is or might be wrong with the wheel?
I didn't intend to buy a wheel that isn't first quality and don't feel like I should settle for that.
I didn't intend to buy a wheel that isn't first quality and don't feel like I should settle for that.
-Keith
#7
Trending Topics
#8
I wouldnt buy from them again. Trying to get them to deal with this which is hard when they won't return calls. Guess they don't believe in customer service.
I was reluctant to buy from a company I've never heard of but their ad in the vendor directory says they have a satisfaction guarantee. I don't believe they meant it.
I was reluctant to buy from a company I've never heard of but their ad in the vendor directory says they have a satisfaction guarantee. I don't believe they meant it.
#10
5th Gear
iTrader: (1)
Join Date: Mar 2004
Location: ??
Posts: 1,015
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by minibobinva
I just got a set of Flick Lex wheels with Toyo T1R tires. For some reason the inside of one of the wheels is not clear coated. I've been calling ER since Monday and have been told that only Alex can handle this. I have yet to speak to him or get him to return my calls. This seems like an easy situation to fix. They send me a new wheel, I have it mounted and balanced and I send the other wheel back to them.
Has anyone else had a similar problem with ER?
Any suggestions on how I can get this resolved?
Thanks!
Has anyone else had a similar problem with ER?
Any suggestions on how I can get this resolved?
Thanks!
Thread
Thread Starter
Forum
Replies
Last Post
Chibi2
MINI Parts for Sale
4
05-19-2016 03:46 PM